- University of Rochester (Rochester, NY)
- …judgment, the Team Lead, Patient Services, is responsible for assisting the Supervisor , Patient Services with administering the daily activities of the team ... resulting from medical services provided by the University of Rochester Medical Center (URMC), Highland Hospital (HH), and University of Rochester Medical Facility… more
- Pearl Interactive Network (Albany, NY)
- …overspending, analyzing cost variance and scheduling expenses. + Summarize, collect and analyze call center trends and data for regular performance reports. + ... needed. + Maintain consistent professional improvement through company provided workshops, tracking call center trends and active participation in team projects.… more
- The Salvation Army (Syracuse, NY)
- …building tours; and provide crisis and emergency intervention. + Will partner with On- Call Supervisor to maintain the safety and security of the residents ... Overview Resident Manager On- Call , As needed/Fill-in, $17.50-$18.75/hour Plus opportunity to pick...Salvation Army, Syracuse Area Services Transitional Apartments and Parenting Center The Transitional Apartments & Parenting Center … more
- University of Rochester (Rochester, NY)
- …Management System (NIMS). Follows emergency protocols accordingly. + Contacts the appropriate supervisor and/or manager on- call , as well as senior leadership, ... by answering telephone, e-mail, and web-based, including social media, service call requests from members of the University community and non-University community.… more
- YAI (East Syracuse, NY)
- …support successful transition out of therapeutic coaching services. + Serves as Administrator-on- Call (Available/On Call Supervisor ) on a regular, rotating ... fidelity to the START model. The Team Lead provides on- call support in the Administrator On- Call rotation,...triage of issues as needed; escalates complex cases to supervisor or other START clinical staff accordingly. + Monitors… more
- Bassett Healthcare (Cooperstown, NY)
- …cash handling, processing of insurance eligibility and managed care information. Reception/ Call Handling Receives and greets every patient in a courteous and ... positive tone, words and actions. Will meet patient needs as observed by Supervisor and as reported on patient satisfaction surveys. Ensures new patients are… more
- Nuvance Health (Poughkeepsie, NY)
- …2.7 Provides accurate information and timely resolution to physicians/nursing personnel who call lab. 2.8 Answers all telephone calls in a courteous manner and ... complaints and problems. 4.1 Reports possible safety hazards to the Laboratory Supervisor immediately. 4.2 Reports any and all discrepancies in relation to patient… more
- City of New York (New York, NY)
- …Corrective Action Plan to address deficiencies. - Ongoing monitoring and rating of call center counselor and peer support specialist performance using a contact ... Position Summary: The Quality Analyst will report to the Supervisor of Crisis Services on the program assessments and...communication skills, strong analytical and problem-solving skills, knowledge of Call Center operation and the ability to… more
- WMCHealth (Margaretville, NY)
- LPN Company: Mountainside Residential Care Center City/State: Margaretville, NY Category: Nursing/Nursing Management Department: Skilled Nursing Union: Yes Union ... standards, guidelines, and regulations that govern Mountainside Residential Care Center , and as may be required by the Director...required by the Director of Nursing Services or Nurse Supervisor to ensure that the highest degree of quality… more
- House of Blues (New York, NY)
- …Follow standards and processes for ticket types, ancillary events and qualifiers + Maintain call center phone system, and keep current all phone menus and ... + Balancing and reconciling daily/nightly ticket sales + Assist Manager/ Supervisor in reconciliation of cash drawers and ticket stock...over the phone + Facilitate night of show Will Call & Guest List Operations + Troubleshooting night of… more