- New York State Civil Service (Albany, NY)
- …OTI. The incumbent of this position will be OTI's point person for the Verizon Call Center Dashboard, serving as the liaison between OTI leadership and Verizon, ... providing feedback to OTI and OHE leadership about the call center . The incumbent will also assist...period and is granted at the discretion of the supervisor and the appointing office. This position will require… more
- CBRE (New York, NY)
- …(Computer Maintenance Management System), customer service database, email, Live Chat, and Call Center operations. + Provides informal assistance such as ... and EXPERIENCE** High school diploma or general education degree (GED) required. Call Center experience preferred. Minimum two years of related experience.… more
- City of New York (New York, NY)
- …of computer and application related issues. - Perform in a high-volume IT Help Desk call center , with a high degree of professionalism. - Escalate issues as ... - Follow the client support guidelines as outlined by supervisor . - Maintain support documentation as needed. - Move...troubleshoot computer hardware and software. - Accurately maintains Unit's call center tracking system ensuring that calls… more
- Oneonta Job Corps (Oneonta, NY)
- …Wednesday 10:30pm-9:30am, Saturday & Sunday 8:00am-9:00pm (Thursday & Friday off) Substitutes: Are ON- CALL and MUST be available to work either shift as needed + ... of students who are present for duty at the center + Provide counseling and guidance to students in...unusual or critical incidents to supervisors + Support dorm supervisor , counselors, and other team members in providing effective… more
- YMCA of Central New York (Fayetteville, NY)
- …Maintain all YMCA character values and regulations in and out of the Wellness Center . + Will design safe and effective training programs based on member goals, ... and firm manner. + Supervise all Health & Wellness Center activities while on duty. + Ensures a safe,...functions while on duty ie any type of phone call to include texting, writing, reading, exercising, talking to… more
- City of New York (New York, NY)
- …information, and research on Business and Excise Tax accounts. Reporting to the Call Center Group Chief, the selected candidate's duties and responsibilities ... to refund inquiries from the public. The Business Tax Customer Contact Center is responsible for handling inquiries from business taxpayers using e-Services and… more
- WMCHealth (Poughkeepsie, NY)
- …Records all information including, caller's name and phone number, purpose of call , and immediacy of response. Refers information to appropriate staff or process ... clutter free. Reports changes in driver license immediately to supervisor + Assists with other tasks within the department...Regional Hospital operates the area's only Level II trauma center , is home to the Redl Center … more
- BronxCare Health System (Bronx, NY)
- …client to include managed care: EMEVS verification: member roster check and/or call to client insurance carrier. Encounter forms should reflect corrected client ... remain flexible and to be cooperative with patients, staff and others; refers to supervisor as needed. Receive and greet patients in a timely and appropriate manner.… more
- Mohawk Valley Health System (Utica, NY)
- …COMMAND CTR - TELEMETRY Job Summary Under the direction of the Command Center Supervisor , The Monitor Technician will work indirectly with all members ... but not limited to telephone functions, fax/copier and nurse call systems. + Demonstrates accuracy, skill and timeliness in...with nursing staff + Elevate immediate patient issues to supervisor or designee + Perform other duties as required.… more
- KidsPeace Childrens Hospital (Williamsville, NY)
- The responsibilities of the position center around the planning and implementation of the direct treatment and overall management of clients on the caseload. ... clients as directed by the Program Manager or Clinical Supervisor . + Participate in the development and ongoing maintenance...in, training for treatment families. + Participate in an on- call rotation in a manner as directed by the… more