- M&T Bank (Williamsville, NY)
- …skills Strong knowledge of departmental systems, documents and procedures Previous call center , banking operations, or customer service experience **Physical ... ** **Overview:** This position is the first level of management within the Contact Center . Directs the daily workflow of an assigned unit of between 10-15 employees… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by… more
- SUNY Upstate Medical University (Syracuse, NY)
- …thoroughly explains options willingly. Performs other assignments and duties as requested by supervisor and does so in a complete manner. Other duties and tasks as ... needed and directed by Supervisor or Team Leader. Minimum Qualifications: High school or equivalent and two years of directly related medical secretary/office… more
- Veolia North America (West Nyack, NY)
- …North America. **Job Description** **Position Purpose:** Under general direction of Supervisor . employee shall perform customer and field activities related to phone ... calls, billing, adjustments, collection and/or shut off of customer accounts. Employee will act as a liaison between departments and customers as needed. Handle various other tasks as assigned by management. **Primary Duties/Responsibilities:** + Handles and… more
- Memorial Sloan-Kettering Cancer Center (New York, NY)
- **About Us:** The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide ... MSK and around the globe. **Angio/Interventional Technologist - The David H. Koch Center for Cancer Care** **Join us at MSK! We are seeking an Angio/Interventional… more
- City of New York (New York, NY)
- …mental health crises or seeking mental health support. Drawing upon their expertise in call center operations, as well as their analytical and clinical skills, ... the NYC Department of Health and Mental Hygiene. The supervisor of Crisis Services and NYC 988 will directly...application of quality assurance standards for NYC 988 Crisis call center and other assigned programs. -… more
- NTT America, Inc. (Yonkers, NY)
- …forward-thinking organization, apply now. We are currently seeking a Network Smart Hands Supervisor to join our team in Yonkers, New York (US-NY), United States ... (US). The Smart Hands Supervisor is responsible for the supervision, training, and development...and development of a ~15 member team supporting data center and remote IT infrastructure services across a 24/7/365… more
- Kaleida Health (Buffalo, NY)
- …preferred). Nursing Supervisor position at OCH for Maternity under cost center 10720. In addition to the Maternity Nursing Supervisor responsibilities, this ... **Nursing Supervisor ** **Location:** HighPointe Location of Job: US:NY:Buffalo Work...Rehab Standard Hours Bi-Weekly: 75.00 Weekend/Holiday Requirement: No On Call Required: No **With Rotation:** No **Scheduled Work Hours:**… more
- Amentum (Syracuse, NY)
- …location. + 2-3 years of relevant experience such as customer service, administrative support or call center with at least 1 year of experience in a supervisory ... We have an exciting opportunity for a Site Supervisor in Syracuse, NY. The Site Supervisor...Center . + All requirements will have the Site Supervisor standing or walking 70% to 75% of each… more
- Mount Sinai Health System (New York, NY)
- **Job Description** The Practice Supervisor is primarily responsible for managing the day-to-day front-end operations of an ambulatory practice. Practice ... Supervisor is responsible for implementing and maintaining MSHS policies...day to day activities including clinic and physician scheduling, call volumes and surge treads, along with strict adherences… more
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