• Call Center Representative

    University of Rochester (Rochester, NY)
    …Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500164 SMH Neurology Call Center Work Shift: UR - Day (United States of America) Range: ... to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians...distribution of Electronic Medical Record information. + During the call , makes independent decisions to act outside of the… more
    University of Rochester (12/02/25)
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  • Contact Center Supervisor - SME

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by… more
    ASM Research, An Accenture Federal Services Company (12/05/25)
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  • Access Center Lead Agent- Call

    Mount Sinai Health System (Greenlawn, NY)
    **Job Description** The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments, consults and follow-up appointments ... new and less experienced staff. This individual assists the Supervisor in oversight of front desk and office activity,...while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more… more
    Mount Sinai Health System (11/13/25)
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  • Program Supervisor -Casey's Place

    Elmcrest Children's Center (Syracuse, NY)
    …Category Nonprofit - Social Services Description The Casey's Place Program Supervisor will provide oversight, supervision, and direction for Team Leaders, Direct ... oversite and coaching of staff performance to ensure quality of service. + On- call , every other week. + Oversight and management over program's daily operations +… more
    Elmcrest Children's Center (01/07/26)
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  • Patient Service Representative - Call

    Mount Sinai Health System (New York, NY)
    …front line contact as a patient liaison within the access center , check-in/check-out, appointment scheduler, triage, prior authorizations and referrals and ... an understanding of when to escalate calls to a supervisor . + Answers the telephone promptly and in a...while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more… more
    Mount Sinai Health System (12/03/25)
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  • Pre Registration/ Call Center

    SUNY Upstate Medical University (Syracuse, NY)
    …thoroughly explains options willingly. Performs other assignments and duties as requested by supervisor and does so in a complete manner. Other duties and tasks as ... needed and directed by Supervisor or Team Leader. Minimum Qualifications: High school or equivalent and two years of directly related medical secretary/office… more
    SUNY Upstate Medical University (12/25/25)
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  • Manager, Access Services- Patient Engagement…

    Albany Medical Center (Albany, NY)
    …and service scheduling. + Revenue Cycle Operation experience including healthcare call center experience with demonstrated patient-centered approach to best ... Department/Unit: Patient Engagement Center Work Shift: Evening (United States of America)...2 - years). Experience: + 5 - 7 years supervisor experience Hospital, Practice or Patient Billing specific to… more
    Albany Medical Center (11/26/25)
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  • Network Smart Hands Supervisor

    NTT America, Inc. (Yonkers, NY)
    …forward-thinking organization, apply now. We are currently seeking a Network Smart Hands Supervisor to join our team in Yonkers, New York (US-NY), United States ... (US). The Smart Hands Supervisor is responsible for the supervision, training, and development...and development of a ~15 member team supporting data center and remote IT infrastructure services across a 24/7/365… more
    NTT America, Inc. (11/19/25)
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  • Care Manager Supervisor - Rockland County

    LIFEPlan CCO NY (Middletown, NY)
    …staff meetings, and any other meetings relevant to departmental needs. + Assumes On- Call responsibilities on a rotational basis and as needed. + Performs all other ... duties as designated by direct supervisor and the Regional Vice President for Care Management....OPWDD Regulations: 624, 633, and 635 and the Justice Center regulation 625. + Knowledge Required: Extensive knowledge regarding… more
    LIFEPlan CCO NY (01/06/26)
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  • Nursing Supervisor

    Kaleida Health (Buffalo, NY)
    …preferred). Nursing Supervisor position at OCH for Maternity under cost center 10720. In addition to the Maternity Nursing Supervisor responsibilities, this ... **Nursing Supervisor ** **Location:** **Oishei Children's Hospital** **Location of Job**...Administration Standard Hours Bi-Weekly: 72.00 Weekend/Holiday Requirement: Yes On Call Required: No **With Rotation:** **Scheduled Work Hours:** 7p-7:30a… more
    Kaleida Health (12/18/25)
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