- Beth Israel Lahey Health (Needham, MA)
- …and processing a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** Answers, screens and processes ... may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** Call Center and/or telephone customer service experience Strong typing… more
- Commonwealth Care Alliance (Boston, MA)
- …* 1+ year customer service work experience required, preferably in a contact/ call center environment; retail/sales experience acceptable Desired Experience (nice ... Palliative Care Team. o Meets successful appointment expectations in addition to call volume expectations. o Effectively communicates the value of CIC programs to… more
- Beth Israel Lahey Health (Burlington, MA)
- …information and data accurately and efficiently. Preferred Qualifications & Skills: . Call Center and/or telephone customer service experience . Strong typing ... handles patient questions and requests accurately and efficiently, ideally with first- call resolution, or by making appropriate referrals to other departments, based… more
- Cardinal Health (Boston, MA)
- …in related field or equivalent experience, preferred. + 2 years' call center or transcriptionist experience preferred. Certified Medical Transcriptionist ... client regulatory guidelines. + Identify trends and training needs from call monitoring and escalate appropriately. + Work effectively with dynamic, integrated… more
- Beth Israel Lahey Health (Milton, MA)
- …information and data accurately and efficiently.** **Preferred Qualifications & Skills:** **. Call Center and/or telephone customer service experience . Strong ... Handles patient questions and requests accurately and efficiently, ideally with first- call resolution, or by making appropriate referrals to other departments, based… more