- Pearl Interactive Network (El Paso, TX)
- …overspending, analyzing cost variance and scheduling expenses. + Summarize, collect and analyze call center trends and data for regular performance reports. + ... needed. + Maintain consistent professional improvement through company provided workshops, tracking call center trends and active participation in team projects.… more
- HUB International (Irving, TX)
- …otherwise to balance the workload. **MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:** + Call Center Experience required (1+ years) due to environmental expectations. ... education training and courses. + Responsible for answering telephone call inquiries while maintaining positive rapport with borrowers/clients. +...well as individual goals. + Reports to a CS Supervisor , and willing to work a shift ending at… more
- TXNM Energy (Alvin, TX)
- …Distribution System Operations **PREFERENCES** Maintains 24 hour, 7 day on- call status. **JOB DESCRIPTION** **Operations Development Support Analyst I** Salary ... involve standing and walking around the office or data center to inspect equipment, attend meetings, or collaborate with...requires the employee to work 100% in the office. Remote work is not an option for this role,… more
- Pedernales Electric Cooperative (Johnson City, TX)
- …calls (events) and initiates corrective action with the appropriate Area Work Center function including call -out of personnel in accordance with established ... Coordinates the above activities with LCRA and/or the PEC Transmission Control Center and other regions when system conditions cross jurisdictional lines. Essential… more
- Cardinal Health (Austin, TX)
- …+ Certified Pharmacy Technician, preferred + 1+ years' experience in fast paced call center environment preferred + Basic computer knowledge, Microsoft systems, ... calls, with ability to determine needs and provide one call resolution. + Manage workload of inbound faxes (if...receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems… more
- Cardinal Health (Austin, TX)
- …in related field or equivalent experience, preferred. + 2 years' call center or transcriptionist experience preferred. Certified Medical Transcriptionist ... client regulatory guidelines. + Identify trends and training needs from call monitoring and escalate appropriately. + Work effectively with dynamic, integrated… more
- Sunnova Energy International Inc. (Houston, TX)
- …Specialist position is an individual production position and reports directly to a Contact Center Supervisor . The workday as a TSS may be segmented into several ... shifts. Preferred Qualifications + A Bachelor's Degree is preferred. + Previous call center experience preferred. + Bi-lingual (English and Spanish) preferred.… more
- WM (Austin, TX)
- …Works to meet or exceed service and operational goals established for the call center , including productivity, quality, and timeliness goals.* Collaborate with ... relationship with clients and suppliers by providing prompt and accurate service. ** Remote Opportunity,** Must be available during working hours of 8 AM-4:30 PM… more
- Kemper (Dallas, TX)
- …+ Ability to operate and self-driven to excel in a fast-paced, high volume call center environment + Ability to use problem-solving and decision-making skills to ... designated authority level to Commercial Underwriter/Sr. Commercial Underwriter or Supervisor /Manager + Process high volume policy change requests from internal… more