- Humana (Tallahassee, FL)
- …and outbound calls from internal and external selling agents in a fast-paced call center . Assist agents with all pre-enrollment inquiries including compliance ... community and help us put health first** The Agent Support Representative provides timely and effective sales support... Support Representative provides timely and effective sales support to Humana's selling agents. The Agent Support… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... ASM Research provides services in support of the Military OneSource Program for military...quality assurance program creation or execution. + Experience with call center call monitoring/recording software.… more
- Cayuse Holdings (Tallahassee, FL)
- …Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization. + Must be ... logging all customer interactions for escalated matters. + Mobile telephony and device support . + Video Conference Unit Troubleshooting. + IP Telephony setup and … more
- ADP (Maitland, FL)
- …IN THIS ROLE:** + You have at least four years of client service and/or call center experience OR a minimum of six years of Insurance/Financial Institution ... ADP is hiring a **Senior Client Service - Product Support Specialist -- Tax.** + _Are you ready to...your specific team or role, you will be providing support using phone, email, or chat-based communication. To thrive… more
- ADP (Maitland, FL)
- …for success! To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with ... ADP is hiring a **Client Support Specialist** . + _Are you ready to join a company offering career advancement opportunities throughout your career journey?_ + _Do… more
- Humana (Tallahassee, FL)
- …and successfully manage the daily operations of inbound and outbound member call center teams. + Assist with recruitment, development, training, evaluation, ... about benefits provided by the Florida Medicaid managed care program. + Monitor call center performance and metric reports/real time dashboards to ensure… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …as needed. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree or ... metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Participates...or License preferred; + 5-8 years of experience in call center , quality control, quality assurance and/or… more
- Mass Markets (FL)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... a visionary and results-driven President to lead MCI's global call center network and serve as a...(CX), and empower high-performing teams across sales, service, technical support , back-office, and collections. You will be instrumental in… more
- Mass Markets (FL)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... of customers each week across the country to resolve support issues and ensure a best-in-class customer experience. You...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Datavant (Tallahassee, FL)
- …to realize our bold vision for healthcare. + **This is a Remote role ( Call Center )** Full-Time: Monday - Friday 8am-4:30pm EST** Comfortable working in a ... high-volume production environment.** Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status** Documenting information in multiple platforms using two computer monitors.** Proficient… more