- Molina Healthcare (FL)
- …3-5 years relevant experience with Workforce Management methodologies - expert level with call centers experience with call center operations, processes, and ... closely with leadership to ensure staffing is adequate to support compliance regulations + Identifies gaps in coverage, and...experience with Workforce Management methodologies - expert level with call centers experience with call center… more
- BCA Financial Services, Inc. (Orlando, FL)
- …medical, revenue cycle, patient financial, sales, medical billing, medical office, medical front desk, call center , call center representative, remote ... to your PC. Must be a sufficient speed to support video/web/audio and voice-over-IP (VoIP) (at least 20mbs download...call center , customer service jobs, contact center , customer service, remote medical call … more
- MyFlorida (Tallahassee, FL)
- …a Regulatory Consultant or Regulatory Program Administrator. + Reviews information in the call center system, DBPR's intranet site and/or internet site, as well ... and rules to provide responses to customer inquiries. Updates call center systems with accurate and current...their family members have given to our country and support the hiring of returning service members and military… more
- MyFlorida (Tallahassee, FL)
- …handles all initial interaction conducted via telephone and e-mail. This position works as a Call Center agent for the Customer Contact Center (CCC). The ... education requirements and fees. + Reviews information in the call center system, DBPR's intranet site and/or...their family members have given to our country and support the hiring of returning service members and military… more
- Mass Markets (FL)
- …below qualities: + High School Diploma + 3-4 years of experience working as a call center trainer or team leader. + Proven experience in designing and delivering ... to help agents improve their performance. + Offer ongoing support and mentorship to both new and experienced agents....using Zoom as a training environment. + Understanding of call center metrics, KPIs, and operational procedures.… more
- AON (FL)
- …support the communication and enrollment of core and voluntary employee benefits in a call center environment + Be polite and courteous to all customers and ... Ability to work a flexible 8 hour shift with call center hours of 8am-8pm + Ability...enrollment cases which have been assigned + Ability to support the communication and enrollment of core and voluntary… more
- University of Miami (Miami, FL)
- …transplant list. After running this list, then request another list from UNOS. Call each transplant center from the list and relay pertinent information. ... 2 coordinates and manages cadaver donors for organ procurement with on- call responsibilities. In addition, the Donor Management Coordinator 2 directs clinical… more
- Mass Markets (FL)
- …and Spanish, and a passion for connecting top talent with meaningful opportunities. Prior call center experience and a good track record of successful work ... driven Bilingual Spanish Recruiter to join our team and support high-volume recruitment across diverse roles. The ideal candidate...years of recruiting experience, preferably in a high-volume or call center environment. + Prior call… more
- Pearl Interactive Network (Tallahassee, FL)
- …overspending, analyzing cost variance and scheduling expenses. + Summarize, collect and analyze call center trends and data for regular performance reports. + ... needed. + Maintain consistent professional improvement through company provided workshops, tracking call center trends and active participation in team projects.… more
- Mass Markets (FL)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... of customers each week across the country to resolve support issues and ensure a best-in-class customer experience. You...and managerial for resolution as needed + Ensure first call resolution through problems solving and effective call… more