- Mount Sinai Health System (New York, NY)
- …Long Island, and will require regular travel. Mileage incurred while traveling between support sites will be reimbursed in accordance with policy. The Desktop ... Support Specialist II is responsible for delivering escalated, high-level...+ Ability to identify problem trends based on phone call volume and online ticketing system entries. + Ability… more
- Alaant (Glens Falls, NY)
- … Manager:** + **IT Support and Operations Management** **:** + Oversee IT support operations, including the call center and ticket system, with minimal ... and work/life balance!** **Hours and Benefits for the IT Support Manager:** + On-site Monday-Friday + $65,000 - $85,000...training, and evaluating metrics and trends to enhance the support team and improve the user experience. + **Training… more
- aptihealth (Clifton Park, NY)
- …degree strongly preferred + 1-2 years of experience in a customer service or call center role + Excellent verbal and written communication skills + Strong ... + Investment in our team with continuous learning opportunities Role As a Practice Support Specialist, you will serve as a key point of contact for patients,… more
- Antech Diagnostics (Lake Success, NY)
- …or equivalent related experience preferred. + Minimum of 2 years' experience in call center environment is preferred. + Working knowledge of veterinarian, ... who would like to be considered for a Customer support position in the future. **Job Purpose/Overview** The Customer... position in the future. **Job Purpose/Overview** The Customer Support Specialist delivers on the Antech Customer Service Vision… more
- GoNetspeed (Rochester, NY)
- …customer call backs as appropriate and small business customer support . Proactively monitor all in-service Systems and respond to major events appropriately. ... this excites you, come and join our team. Technical Support Technician position will be a key position within...will be a key position within GoNetspeed's Network Operations Center . This person will be responsible for providing Level… more
- Veolia North America (New Rochelle, NY)
- …the New York Customer Service Leader and/or CSRs. This spans across the call center , collections, billing, revenue integrity, and backoffice/field work. The ... of Customer Service and Metering. This role will also support the customer operations in other geographies that are...for providing an enhanced customer experience by meeting targeted call center , backoffice, revenue integrity, collections and… more
- University of Rochester (Rochester, NY)
- …faculty, nursing and anesthesiology. Answers incoming phone calls in communications center , routing calls as appropriate. Provides support for departmental ... Full time Scheduled Weekly Hours: 40 Department: 500025 Surgical Support Services Work Shift: UR - Day (United States...the printing and organizing of the next day's patient call slips and wristbands. - Serves as focal point… more
- Stony Brook University (Stony Brook, NY)
- TH Instructional Support Assistant - Per Diem **Position Summary** At Stony Brook Medicine, a TH Instructional Support Assistant is a valuable member of our ... team, who provides administrative and executive support and has the ability to interface with all...clinical laboratory experience. Prior experience in an academic medical center . Currently Enrolled in Accredited Clinical Laboratory Science (… more
- Fujifilm (Albany, NY)
- **Position Overview** The Technical Support Engineer, MI - II (Tier II) handles remote technical support across our product lines for HCUS customers. The ... of the position is to be versed in primary support across our Synapse products, and the ability to...next level engineer. + Strictly follows the Technical Assistance Center (TAC) escalation process to move cases, in a… more
- Stony Brook University (Stony Brook, NY)
- Research Support Specialist **Required qualifications (as evidenced by an attached resume):** Bachelor's degree (foreign equivalent or higher). At least three (3) ... or neurological patient populations. Experience working in a hospital or medical center setting. Experience with data collection and management for human subjects… more