- Stony Brook University (Stony Brook, NY)
- Instructional Support Assistant, Patient Service Center /Laboratory Customer Service Center **Duties of a Instructional Support Assistant in the Patient ... Service Center /Laboratory Customer Service Center for the Department of Laboratories may include the...state laws. **If you need a disability-related accommodation, please call the University Office of Equity and Access at… more
- The Salvation Army (Penn Yan, NY)
- Overview Seeking On- Call Guest Services for our Long Point Camp Our Part Time opportunities offer: + Generous time off every year including 14 paid holidays and sick ... SCOPE AND PURPOSE OF POSITION: This position will provide support to the Program Department and to Long Point...disabilities to perform essential functions LPC Retreat & Conference Center Guest Relations + To work under the direction… more
- City of New York (New York, NY)
- …REPRESENTATIVE CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The DOHMH Call Center delivers enhanced customer service to the people of New ... receive calls from Medical Providers to inform the agency's Call Center of reportable illnesses and diseases...to report to NYC DOHMH. - Assist and provide support for emergency related events such as COVID-19 when… more
- New York State Civil Service (Bronx, NY)
- …Health, Office of Title Social Work Assistant 2 (NY HELPS), Bronx Psychiatric Center - Safe Options Support Team, P26697 Occupational Category Health Care, ... Telecommuting allowed? No County Bronx Street Address Bronx Psychiatric Center 1500 Waters Place City Bronx State NY Zip...Social Work Assistant 2 workers for the Safe Options Support Team (SOS). The SOS Team provides comprehensive care… more
- Wegmans (Rochester, NY)
- …**Preferred Qualifications:** + 1 or more years of pharmacy technician experience + Call center experience + Medical or insurance experience + Proficiency with ... number of calls per hour and talk time per call + Able to multi-task and complete work efficiently...educational goals 6. LiveWell Employee & Family program to support your emotional, work-life and financial wellness Our employees… more
- Evolent (Albany, NY)
- …* On- Call Support : Provide periodic on- call support to ensure uninterrupted contact center operations. **Required Qualifications** * Experience: ... and processes. * Design & Configuration: Design, configure, test, and maintain contact center call flows, system updates, and integrations to optimize system… more
- Oneonta Job Corps (Oneonta, NY)
- …clean, and orderly dorm by effectively managing student behavior and conduct. Shifts: The On- Call ILA MUST be available to work either shift as needed + Split Shift: ... of students who are present for duty at the center + Provide counseling and guidance to students in...report any unusual or critical incidents to supervisors + Support dorm supervisor, counselors, and other team members in… more
- University of Rochester (Rochester, NY)
- … Center IT applications and telecom system to achieve departmental, team, and individual call metrics. + Understands call center industry to manage and ... On occasion, may require 24x7 availability for crisis, emergency situations, and/or special call center projects. + Answers customer inquiries as needed and… more
- Albany Medical Center (Albany, NY)
- …Day (United States of America) Salary Range: $51,755.37 - $77,633.06 The Tech Field Support provides onsite and remote support for all complex and in person ... support needs. The Tech Field Support will take ownership of issues escalated to them... for non-standard applications and hardware + Participate in on- call rotation and help troubleshoot customer issues + Maintain… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree ... metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Leads...Certifications or License + 8+ years of experience in call center , quality control, quality assurance and/or… more