- Highmark Health (Albany, NY)
- …+ Works independently of support from a senior customer service representative , frequently utilizing the knowledge center , answering customer inquiries. + ... None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or CERTIFICATIONS**… more
- Robert Half Office Team (Syracuse, NY)
- …Requirements * At least 2 years of experience in a customer service or call center environment. * Strong communication skills, both verbal and written, to ... Description We are looking for a dedicated Customer Service Representative to join our team in Syracuse, New York....issues. * Manage both inbound and outbound calls to support customer needs and follow up on outstanding matters.… more
- Robert Half Office Team (Liverpool, NY)
- …clients. Requirements * Minimum of 1 year of experience in a customer service or call center role. * Proficiency in handling inbound and outbound calls with ... Description We are looking for an experienced Customer Service Representative to join our team in Liverpool, New York....New York. In this role, you will provide exceptional support to clients and patients, primarily through inbound and… more
- ADP (Amherst, NY)
- …you down. To succeed in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. In return, you'll be ... ADP is hiring a **Lead Generation Sales Representative .** + _Are you looking to build a...+ **Nurture cooperative relationships** with ADP sales teams. + ** Support the Inside Sales force** and assist in the… more
- Carrier (East Syracuse, NY)
- …school diploma or GED + 6+ months experience handling inbound calls in a call center environment **Preferred Qualifications:** + Bachelor's Degree + Sales Force ... Carrier brand dealers looking to obtain parts or technical support . **Training:** + Training is 2-3 weeks long. It...experience + Ability to meet standardized call center metrics + Be dependable +… more
- University of Rochester (Rochester, NY)
- …Ambassador Blue Book. + Answer internal and external phone calls to the Medical Center . Assist caller or re-route call to the appropriate department. + Respond ... with HIPAA standards + Respond to all localized Emergency Page Codes. Offer support , equipment and comfort to both patient and interdisciplinary teams as required by… more
- City of New York (New York, NY)
- … CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The DOHMH Call Center delivers enhanced customer service to the people of New ... is a workgroup that receive calls from Medical Providers to inform the agency's Call Center of reportable illnesses and diseases such as Measles, Communicable… more
- Paylocity (Rochester, NY)
- …customer service or previous client interfacing role + Experience in payroll and/or call center environment Physical requirements + Ability to sit for extended ... and a 401(k) match, as well as perks that support you, your family, and your finances. And if...internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client… more
- Paychex (Rochester, NY)
- …all client interactions Qualifications + Bachelor's Degree - Preferred + 1 year of Contact center or call center experience - preferred + proficient in MS ... inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees...dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join… more
- Molina Healthcare (Syracuse, NY)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... **JOB DESCRIPTION** **Job Summary** Provides customer support and stellar service to meet the needs...to members and/or providers using one or more contact center communication channels and across multiple states and/or products.… more
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