- University of Rochester (Rochester, NY)
- …procedures. - Maintains performance and quality standards based on established call center metrics including turn-around times. - Initiates insurance ... telephone, email or website chatbox in an in- or outbound service center , consistent with service and quality standards. Troubleshoots and resolves customer… more
- Transdev (Garden City, NY)
- …adherence, fare collection and general public relations + Coordinate with command center using best judgment for solutions + Field customer questions regarding ... time service goals Task Two: Supervise and monitoring command center operations: + Direct, and monitor and control movement...during interruptions due to weather or other causes. + Call to determine location and nature of operator problems… more
- State University of New York at New Paltz (New Paltz, NY)
- …Board and student interns who plan events and programs hosted by the Center for Student Engagement. * Support commuter and off-campus student engagement ... initiatives. * Participate in department-wide meetings, training, and assessment efforts. * Support the Center for Student Engagement's mission by collaborating… more
- Transdev (Hillburn, NY)
- …request. California applicants:Please Click Here for CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Part ... oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who… more
- SolomonEdwards (Albany, NY)
- …Customer Experience Specialist I for one of its mortgage clients to operate in a call center environment supporting consumer direct lending. You will act as the ... firm offering financial, operational, and technology consulting and operations support . We work with some of the world's most...MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success… more
- New York State Civil Service (Albany, NY)
- …or procedures or resolve customer issues and/or problems.Qualifying Experience may include call center agent, customer service representative , sales ... and have questions regarding salary, please contact the Business Services Center (BSC): ###, ###@ogs.ny.gov.We offer a comprehensive benefits package, including:*13… more
- Goodwill of the Finger Lakes (Rochester, NY)
- …related field preferred. Minimum of three years experience in customer service and/or Call Center industry. Or an equivalent combination of education and ... SUMMARY: Provide outstanding customer service in a contact center operation, with proficiency in handling inbound &...be self-motivating and dependable. + Able to multitask and support at least three independent contracts. + Have exceptional… more
- YMCA of Central New York (Baldwinsville, NY)
- …skills. Operate alone as a Personal Training Instructor without other instructors for support . Project voice across Health & Wellness Center area. Ability to ... a catalyst in the world. We are nurturing: we support you in your journey to develop your full...and enjoyable exercise experience in the Health & Wellness Center of the YMCA of Greater Syracuse. To achieve… more
- Live Nation (Brooklyn, NY)
- …public + Modify, maintain and update all customer database files + Develop and maintain call center phone system, and keep current all phone menus and calendars ... to progressive benefits like student loan reimbursement and adoption/fertility support it's no wonder we are certified as a...+ Organize/Manage daily & nightly Box Office operations (Will Call , Guest List, Ticket Sales, Ticket Scanning, etc.) +… more
- New York State Civil Service (Albany, NY)
- …not limited to: Business Services Center Representative 1, G-11, Call Center Representative 1, G-11, Payroll Specialist 1, G-11.Special ... 1 or Trainee performs a variety of administrative and office support tasks, including answering phones, greeting visitors, managing calendars, scheduling meetings,… more