• Service Quality Manager

    Transdev (Garden City, NY)
    …interior or mirrors, lights, windshield wipers, etc.) to keep bus on the route + Call for assistance as appropriate to control center using best judgment for ... in shifts from a desk at the Command Control Center , Check In/Out at the window, assigning buses to...radio and telephone with operators and various personnel + Call to determine location and nature of operator problems… more
    Transdev (07/18/25)
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  • Supervisor, Office of Crisis Services

    City of New York (New York, NY)
    …health crises or seeking mental health support . Drawing upon their expertise in call center operations, as well as their analytical and clinical skills, the ... will analyze each interaction to establish effective communication and support protocols. Job Duties and Responsibilities: - Measure and...application of quality assurance standards for NYC 988 Crisis call center and other assigned programs. -… more
    City of New York (05/22/25)
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  • Pt Self-Pay Resoltn Ctr Rep II

    University of Rochester (Rochester, NY)
    …procedures. - Maintains performance and quality standards based on established call center metrics including turn-around times. - Initiates insurance ... telephone, email or website chatbox in an in- or outbound service center , consistent with service and quality standards. Troubleshoots and resolves customer… more
    University of Rochester (06/16/25)
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  • Customer Service Associate (Non-Bilingual)

    PSEG Long Island (Melville, NY)
    …in the Utilities and Energy industry as a Customer Service Associate at our Call Center in Melville, NY. **Job Duties & Responsibilities** Answer inbound calls ... flexible work is offered when job requirements allow. In support of this model, roles have been categorized into...in a fast paced, high volume Call Center . Positively interact with customers concerning… more
    PSEG Long Island (07/18/25)
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  • Customer Service Rep II - SSC

    Dal-Tile Corporation (Bethpage, NY)
    …service issues. **Primary Function and Scope** + Provides customer account management in a call center environment, which may include, but is not limited to, ... Representative , we need someone ready to provide various support such as servicing walk-in customers, answering customer inquiries,...Diploma or GED equivalency required. + 3+ years of call center or customer service experience. +… more
    Dal-Tile Corporation (07/10/25)
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  • Senior Employment Security Clerk- Albany (NY…

    New York State Civil Service (Albany, NY)
    …or procedures or resolve customer issues and/or problems.Qualifying Experience may include call center agent, customer service representative , sales ... If you are not comfortable providing this information in your response, a representative from our office will contact you via phone.55 B/C Qualifications: This… more
    New York State Civil Service (07/24/25)
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  • Assistant Director, Student Union Operations

    State University of New York at New Paltz (New Paltz, NY)
    …Board and student interns who plan events and programs hosted by the Center for Student Engagement. * Support commuter and off-campus student engagement ... initiatives. * Participate in department-wide meetings, training, and assessment efforts. * Support the Center for Student Engagement's mission by collaborating… more
    State University of New York at New Paltz (07/15/25)
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  • IT Help Desk Technician

    Transdev (Garden City, NY)
    …OVERVIEW: The position of IT Help Desk Technician technical assistance and support to our internal users regarding computer systems, software, and hardware issues. ... and administration of IT systems and provide training and support to users as needed. This position will work...IT help desk environment. + Available to be on call 24/7 (Including Holidays) to assist in computer and… more
    Transdev (07/23/25)
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  • Front Desk Worker (Phelps House)

    Goddard Riverside (New York, NY)
    …Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center ) are well-established Manhattan community-based agencies that support services to ... Goddard Riverside Community Center (Goddard...visitors are allowed in the building. + Attend to call -for-aid alert by calling the tenant if no response, go… more
    Goddard Riverside (07/19/25)
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  • Customer Care Supervisor

    Suburban Propane (Syracuse, NY)
    …Uses this information to drive continually improving results of individuals, team and center . + Evaluates and scores call quality performance based on ... to New Hires during and following training to assist with Customer Service Representative (CSR) certification + Provide operational support by taking on… more
    Suburban Propane (06/17/25)
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