• Call Center /MAT Support

    Outreach Development Corporation (Brentwood, NY)
    …Our mission is to inspire individuals and families to achieve a life of unlimited potential by developing and delivering the highest quality evidence-based behavioral ... Exciting! High-energy!! Rewarding Outreach Development Corporation Outreach is a non-profit organization that helps people address the issues stemming from substance use and behavioral health disorders by providing the highest quality, life-changing treatment,… more
    Outreach Development Corporation (08/11/25)
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  • Family Support Specialist - Days…

    ConnectLife (Williamsville, NY)
    Family Support Specialist - Healthcare Call Center 4444 Bryant and Stratton Way, Williamsville, NY $1,000 Sign-On Bonus paid in two installments: 90 days ... support role handling crises, bereavement, or sensitive conversations preferred. + Call center experience preferred. Knowledge, Skills, and Abilities: +… more
    ConnectLife (08/02/25)
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  • Call Center Learning & Development…

    Mirabito Energy Products (Binghamton, NY)
    Job Title: Call Center Learning & Development Specialist Reports to: Customer Care Manager Status: Full-time Non-except Hourly Rate: $22.50 - $24.00 Position ... Summary: We are seeking an enthusiastic and highly motivated Call Center Team Lead to inspire and...Provide ongoing training and refreshers on products, services, and call handling techniques during branch visits. + Support more
    Mirabito Energy Products (08/23/25)
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  • Quality Analyst, Crisis Services, Bureau of Mental…

    City of New York (New York, NY)
    …Action Plan to address deficiencies. - Ongoing monitoring and rating of call center counselor and peer support specialist performance using a contact ... and verbal communication skills, strong analytical and problem-solving skills, knowledge of Call Center operation and the ability to manage competing priorities,… more
    City of New York (08/13/25)
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  • Contact Center Quality Specialist

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    …environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree ... metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Leads...Certifications or License + 8+ years of experience in call center , quality control, quality assurance and/or… more
    ASM Research, An Accenture Federal Services Company (07/11/25)
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  • Patient Access Specialist

    Albany Medical Center (Albany, NY)
    …States of America) Salary Range: $40,495.10 - $52,643.64 The Patient Access Specialist is responsible for the capture of demographic and insurance information either ... on eligibility response or estimate for services. For Access Center and Birthplace: Must be able to work in...Ability to work in multiple systems during a telephone call or patient facing interaction to complete an accurate… more
    Albany Medical Center (08/08/25)
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  • Information & Referral Specialist

    Olmsted Center for Sight (Buffalo, NY)
    …extent practical to support the needs of our 24-hour/7 day a week call center operations. Essential Functions: + Answer and document all incoming calls in ... Employment Opportunity Information & Referral Specialist Job Description: VIA is seeking Information &...accordance with Contact Center procedure + Manage call volume in… more
    Olmsted Center for Sight (08/22/25)
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  • Command Center Operations Specialist

    Allied Universal (White Plains, NY)
    …company discounts, perks, and more. **Allied Universal is seeking a** **n Command Center Operations Specialist for ou** **r local branch located in White ... + Pay Rate: $22 / hour The Security Operations Center (SOC) Operator is responsible for assisting company personnel...the local level to global crises + Provide back-up, support , and on- call function as needed **QUALIFICATIONS… more
    Allied Universal (08/08/25)
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  • Patient Access Specialist

    Albany Medical Center (Albany, NY)
    …States of America) Salary Range: $40,495.10 - $52,643.64 The Patient Access Specialist is responsible for the capture of demographic and insurance information either ... Ability to work in multiple systems during a telephone call or patient facing interaction to complete an accurate...patient facing interaction to complete an accurate registration and support clinical workflow. + Responsible for review of services… more
    Albany Medical Center (08/08/25)
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  • Registered Nurse Health Specialist

    Community Health Center of the North Country (Canton, NY)
    Registered Nurse Health Specialist - Residential Services Canton, NY (http://maps.google.com/maps?q=Canton+NY+USA+13625) Job Type Full-time Description Are you a ... is seeking aRegistered Nurse Health Specialistto join our team and support individuals with complex and individualized needs in our community-based residential… more
    Community Health Center of the North Country (08/08/25)
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