- University of Rochester (Rochester, NY)
- …follow up with a summary email. If necessary, call in additional Customer Service Center staff to provide support during an emergency. - Manage CSC Control ... Type: Part time Scheduled Weekly Hours: 24 Department: 100108 Support Operations-Fac & Svcs Work Shift: UR - Day...check list. Follow emergency protocols accordingly to include contacting supervisor and manager on call as well… more
- University of Rochester (Rochester, NY)
- …Prepares emergency notification check list. Follows emergency protocols accordingly, including contacting supervisor and manager on call , as well as senior ... and follows up with a summary email. If necessary, calls in additional Customer Service Center staff to provide support during emergency. + Manages CSC Control … more
- University of Rochester (Rochester, NY)
- …to provide support during emergencies as necessary. Contacts the appropriate supervisor and/or manager on- call , as well as senior leadership, and notifies ... Type: Full time Scheduled Weekly Hours: 40 Department: 100108 Support Operations-Fac & Svcs Work Shift: UR - Rotating...and compares the situation to shutdown notices or control center shutdowns, which include notifications by mechanics working in… more
- City of New York (New York, NY)
- …of computer and application related issues. - Perform in a high-volume IT Help Desk call center , with a high degree of professionalism. - Escalate issues as ... about ongoing issues and resolutions. - Follow the client support guidelines as outlined by supervisor . -...troubleshoot computer hardware and software. - Accurately maintains Unit's call center tracking system ensuring that calls… more
- Bassett Healthcare (Edmeston, NY)
- …high-quality patient experience takes place by providing administrative and/or clinical support to ambulatory patient care teams through excellent customer service, ... positive tone, words and actions. Will meet patient needs as observed by Supervisor and as reported on patient satisfaction surveys. Ensures new patients are… more
- Bassett Healthcare (Cooperstown, NY)
- …that a high-quality patient experience takes place by providing administrative support to ambulatory patient care teams through excellent customer service, attention ... lead in the training of new incoming staff members. Reception/ Call Handling Receives and greets every patient in a...objective of meeting the patient's needs as observed by Supervisor and as reported on patient satisfaction surveys. Ensures… more
- BronxCare Health System (Bronx, NY)
- …implementation of and compliance with risk management and claims activities, support of and participation in Continuous Quality Improvement (CQI) teams, consistent ... Keeps patients informed of work progress. Promotes/provides comfort while waiting. Call Lights/Patient Needs- Identifies and responds patient needs according to… more
- Stony Brook University (Stony Brook, NY)
- …position will report to the nursing leadership of the neuroscience service and supervisor for cerebrovascular center . The incumbent is responsible for providing ... Business Support Assistant - Neurosciences **Position Summary** At Stony...state laws. **If you need a disability-related accommodation, please call the University Office of Equity and Access at… more
- MTA (New York, NY)
- …complex voice related technologies including telephone, voice mail, pagers, cell phone, and call center services. + Participate in the evaluation of new products ... Step 7: $1 23,862 Dept/Div: Office of IT Infrastructure & Operations Supervisor : Director, IT Client Support C * IT Client Support . Location: JCC 144-41… more
- Stony Brook University (Stony Brook, NY)
- Instructional Support Assistant, Microbiology Lab - PER DIEM **Position Summary** At Stony Brook Medicine, a TH Instructional Support Assistant is a valuable ... member of our team, who provides administrative and executive support and has the ability to interface with all...the attention of an SL-4, Clinical Laboratory Technologist Bench Supervisor or a Senior Clinical Laboratory Technologist. + Under… more