- Mass Markets (Killeen, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team...pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents… more
- Teleperformance USA (Mcallen, TX)
- …satisfaction (regardless of scoring or indicators utilized by the client)** + ** Support supervisor teams with representative quality execution Support ... supervisor teams in calibration session** + ** Support new hire quality training and transition** + **Participate...**Must be at least 18 years old** + **Previous call center experience with four (4) or… more
- Mass Markets (Dallas, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... in customer service, technical support , inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal work… more
- MD Anderson Cancer Center (Houston, TX)
- *MISSION STATEMENT* The mission of The University of Texas M. D. Anderson Cancer Center is to eliminate cancer in Texas, the nation, and the world through ... professionals, employees and the public. *SUMMARY * This full-time Supervisor role is based at the TMC location, overseeing...scanning time, and be prepared to step in and support the team across any location or shift as… more
- Mass Markets (Killeen, TX)
- …we have established ourselves as a trusted partner in the industry. We are hiring call center insurance agents who are positive, persuasive, and have the drive ... support , inside sales, back-office, chat, or administrative support in a contact center environment +...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Teleperformance USA (Mcallen, TX)
- …situations. This will require constant communication with Supervisors, Operations Managers and Support Center personnel. Real time interaction with client for ... with client and all their vendors in a virtual call center environment** + **Thrive as a...change oriented environment** + **Other duties as assigned by supervisor or other management** + **Ensure all TP policies… more
- Teleperformance USA (Mcallen, TX)
- …**Purpose** **Assist with the development, implementation and improvement of contact center day-to-day operations for inbound technical support and customer ... employee morale.** + **Manage compliance and reporting for all center operations including call volume forecasting and...work experience** + **Two to three years of contact center management experience.** + **Currently a supervisor … more
- Allied Universal (Richardson, TX)
- …(eg, GED) + Minimum of four (4) years of law enforcement, security, military, or call center experience + Prior supervisory experience + Ability to identify a ... Manager. The Assistant Manager at our Monitoring and Response Center (MaRC) will monitor the assigned customers, document any...will monitor the assigned customers, document any activity, contact support systems in the event of an emergency, and… more
- Robert Half Office Team (El Paso, TX)
- Description Position Overview: The Call Center Representative will handle incoming and outgoing calls to assist customers with inquiries, orders, support ... complex or unresolved issues to the appropriate team or supervisor . + Meet or exceed daily performance metrics and...technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in… more
- Fun Town RV (Fort Worth, TX)
- …7 Tasks via the Task Command Center and alert users of overdue tasks. Call Routing & Support + Hot transfer calls to the appropriate party or department ... word track. + Handle online chats as needed to support customers in real time. CRM & Task Management...phone lines each morning and report issues to the supervisor promptly. Lead Monitoring + Monitor the New Leads… more