- Transdev (El Monte, CA)
- …data for regular performance reports. + Manage and improve call center performance through performance monitoring, problem resolution, system audits, and ... as well as define user guidelines. + Develop company systems for customer interaction and voice response, and control...evaluating team results and objectives. + Maintains and improves call center operations by monitoring system… more
- VCA Animal Hospitals (Los Angeles, CA)
- …background in coaching management. They should have at least a basic familiarity with call center software systems to collaborate with technology teams and ... that make work enjoyable. Our new Client Communications Team ( call center ) aims to provide relief to...technology systems are operating appropriately. + Support call center leaders in developing growth and… more
- Transdev (Oakland, CA)
- Call Center Manager At Transdev, we have built a strong culture of safety, professionalism, and commitment to Diversity, Equity, and Inclusion (DEI). We expect ... while fostering an inclusive and collaborative work environment. The Call Center Manager is responsible for leading...the US contract with Transdev to operate their transportation systems , maintain their vehicle and fleets, and deliver on… more
- Stanford Health Care (Menlo Park, CA)
- …maintain efficient response times.* Collaborate with IT and relevant departments to ensure call center technologies and systems are effective and properly ... your leadership directly impacts patient experience, staff efficiency, and system -wide performance. You will have a seat at the...Brief Overview** Under the direct supervision of the MGR-Fac Call Center , dispatches or manages a team… more
- University of Southern California (Los Angeles, CA)
- …and outgoing telephone calls or other communications using a call management system . The Call Center Representative responds quickly and courteously to ... maintains data, and enters data in a variety of client management computer systems . The Call Center Representative is responsible for posting notes in client… more
- Stanford Health Care (Newark, CA)
- …a computerized food service system , in accordance with established call /service center standards, available menu items, and dietary restrictions; provides ... to the critical link between eating healthy and living well. Relief Call Center Dietetic Assistants starting pay is $30.22 per hour. Shift Information *… more
- TEKsystems (San Diego, CA)
- …others and thrive in a fast-paced, team-oriented environment? Join a dynamic healthcare call center where your communication skills and attention to detail make ... accuracy in data entry. + Navigate and update multiple systems to ensure seamless communication and record-keeping. + Manage...What You Bring: + 1+ year of recent high-volume call center experience (within the last 2-3… more
- Luxury Bath Technologies (Sacramento, CA)
- Call Center Representative America's Dream HomeWorks, one of the fastest-growing names in the acrylic bath remodeling industry, is seeking a talented Call ... are looking for full-time staff to work at our call center . Job Overview: The ideal candidate...consultations. + Input lead and appointment details into the system . + Coordinate appointment scheduling for sales representatives or… more
- Mass Markets (CA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... Management. POSITION RESPONSIBILITIES WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer service, technical support, and… more
- Robert Half Office Team (San Diego, CA)
- Description As a Call Center Agent, you'll handle inbound calls to assist customers with questions, account support, service requests, or program information. ... + Maintain detailed records of calls in our CRM system (Salesforce or similar) + Meet performance goals including...time, customer satisfaction, and resolution rate + Adhere to call center protocols, privacy standards, and compliance… more