- Mass Markets (FL)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... + Excellent communication, presentation, and negotiation skills. + Proficiency in CRM systems and sales analytics tools. + Deep understanding of BPO operations,… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …and problem solving 100% over the phone, chat, and remote support in a high-volume call center environment. Since the service desk supports multiple clients in a ... transport errors, support Office 365, printing, WIFI, monitoring of alerts, and system provisioning. The Service Desk analyst is responsible for resolving support… more
- Molina Healthcare (Miami, FL)
- …Processing or Provider Services environment and/or any high volume transaction processing/ call center type management responsibility. 5 years progressive ... and tasks. Experience in Salesforce, EvolveNxt, SAP, Genesys Experience System Migrations **Preferred Experience** 6 - 8 years working...6 - 8 years working in a claims processing system . Health care environment experience. To all current Molina… more
- Cardinal Health (Tallahassee, FL)
- …degree in related field, or equivalent work experience, preferred + Experience with call center technology (Genesys Cloud CX Preferred) + Hands-on experience ... Business Analysis serves as a liaison between the organization's businesses and IT systems development teams to align business strategies and capability needs and to… more
- Community Health Systems (Milton, FL)
- …field preferred + 1-2 years of customer service experience required, preferably in a call center or help desk environment required + Familiarity with CRM ... all interactions accurately and thoroughly in the customer relationship management (CRM) system , ensuring detailed records of inquiries and resolutions. + Adheres to… more
- Otsuka America Pharmaceutical Inc. (Tallahassee, FL)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... . + Design, develop, and maintain Salesforce Health Cloud and related CRM system integrations with internal and external systems , data platforms, and analytics… more
- Capgemini (Pensacola, FL)
- …mediums of communication - written, verbal and/or by phone **Requirements:** + Prior call center experience preferably with a multi-screen setup for easier ... outbound phone calls to prescribers and members + Utilizing multiple software systems to create Prescription cases and determine coverage, determination and appeals… more
- Teleperformance USA (Port Saint Lucie, FL)
- …** + **Proven oral & written communication skills** + **6 months Call Center experience, preferred** + **Logical problem-solving skills** + **Availability ... and treat it sensitively** + **Aim to resolve issues on the first call by being proactive** + **Appropriately communicate with customers** **We're looking for**… more
- Abbott (Tampa, FL)
- …environment, or directly in a laboratory environment, field service, or technical call center for Diagnostics products. + Experience providing technical product ... the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds… more
- Humana (Orlando, FL)
- …Qualifications:** + Associate or bachelor's degree preferred. + Previous experience in a call center environment or redirection role. + Familiarity with PBM ... that prioritize ease, consistency, and health benefit alignment. + Navigate systems to identify appropriate redirection opportunities and execute required steps with… more