- Molina Healthcare (Miami, FL)
- …or equivalency **REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : + 1-3 years of call center or customer service experience + Excellent customer service ... Duties** + Handles and records inbound/outbound pharmacy calls in required systems from members, providers, pharmacists, pharmacies, and technicians to meet… more
- USAA (Tampa, FL)
- …of direct Annuity Sales Experience + Experience working in an Inbound/Outbound Call Center + Retirement Income Certified Professional Designation (RICP) ... on products and services previously discussed and to actively engage in outbound call campaigns. Serves as a resource to less experienced team members on escalated… more
- Carnival Cruise Line (Miami, FL)
- …and Access Management Director coordinates with application teams, infrastructure teams, HR, call center teams, and other end users to determine requirements, ... ensuring system improvements are successfully implemented and monitored, and finding...design the identity and access solutions for applications or systems , and/or provide expertise and consulting to the project… more
- Allegro Management Company Llc (Tampa, FL)
- …Skilled experience + A team-player attitude and a passion for senior care + Previous call - center or front desk experience handling high volume of calls. + CPR or ... a premier senior living operator, placing people at the center of everything we do. Our pledge to offer...maintenance in their apartments using the Company Work Order system . + Other job duties assigned - see full… more
- Morley (FL)
- …+ Valid driver's license + One or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where ... specialize in automotive EV, engine, electrical, drivetrain or infotainment systems , providing expert help on domestic vehicle repairs. +...with customers) + Able to work shifts within the center 's hours of operation: + Monday - Friday +… more
- Transdev (Panama City, FL)
- …request. California applicants:Please Click Here for CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full ... the US contract with Transdev to operate their transportation systems , maintain their vehicle and fleets, and deliver on...Time Req ID: 4390 Pay Group: DVF Cost Center : 55342 The above statements are intended to describe… more
- VetsEZ (FL)
- …+ Experience with Genesys or other contact center platforms. + Knowledge of call center KPIs (eg, AHT, FCR, CSAT). + Prior healthcare consulting, military, ... for go-live readiness. + Assist in validating CRM customizations and system configurations. + Track implementation status and support site readiness activities.… more
- Prime Therapeutics (Tallahassee, FL)
- …preparation of employee incentives + Oversee long and short-range workforce forecasting for call center operations and participate in budget and hiring planning ... The position may analyze, test, and document business requirements and system capabilities. **Responsibilities** + Define key performance metrics to provide managers… more
- Modernizing Medicine (Tampa, FL)
- …to create a positive environment + Ability to remain calm in a demanding call center environment + Professional demeanor required + Ability to effectively manage ... a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform....account information and document calls into the Practice Management system + Special Projects: Other duties as required to… more
- Republic Services (Tampa, FL)
- …ensure that these customers are serviced, and our promises are kept. + Call Center communication must be updated daily. Continual assessments and communications ... accuracy using the internal routing platform. + Use routing system visibility and flexibility to analyze and respond to...as a platform for growth. The Republic Services Polymer Center is the nation's first integrated plastics recycling facility.… more