- Mass Markets (FL)
- …and Spanish, and a passion for connecting top talent with meaningful opportunities. Prior call center experience and a good track record of successful work ... current and future hiring needs. + Utilize applicant tracking systems (ATS) and other tools to manage and track...years of recruiting experience, preferably in a high-volume or call center environment. + Prior call… more
- Mass Markets (FL)
- …below qualities: + High School Diploma + 3-4 years of experience working as a call center trainer or team leader. + Proven experience in designing and delivering ... + Proficiency in using Zoom as a training environment. + Understanding of call center metrics, KPIs, and operational procedures. + Excellent verbal and… more
- Mass Markets (FL)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... with accurate call details + Accurately document call resolution in appropriate systems + Strictly...and the ability to learn new and complex computer system applications including corporate intranet + Basic knowledge of… more
- University of Miami (Miami, FL)
- …issues through appropriate channels. + Adheres to proper telephone etiquette and use of call center software. + Monitors and responds to email inquiries received ... The ID and Building Security Access Representative utilizes complex systems to monitor and provide access to campus buildings...+ Maintains office inventory. Works at the Emergency Hotline call center before, during, and/or after emergencies,… more
- Mass Markets (FL)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... customers reason for contacting Tech Support + Leverage multiple systems to research and troubleshoot service disruptions; coordinate with...issues when needed + Comfortable using a Knowledge Base system in conjunction with your call handling… more
- Evolent (Tallahassee, FL)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... seek to connect the pieces of fragmented health care system and ensure people get the same level of...Excellent communication and interpersonal abilities. + Proficient in contact center software and CRM systems . + Strong… more
- Healthfirst (FL)
- …improve the overall operational efficiency of a business + Working experience with call center computer software applications such as Microsoft Office, SQL, ... problem-solving skills; interpreting and summarizing complex data as it relates to call center operation performance + Experience presenting reports, scheduling… more
- Clean Harbors (Jacksonville, FL)
- …and upon approval, submit final invoice to client. (See separate Invoicing SOP) + Assist the call center as back up to high call volume times. + Timely ... answers a multi-line telephone system for emergency and non-emergency calls from clients. +...2 to 3 years in the following: customer service, call center , dispatch, or similar role +… more
- Insight Global (Deerfield Beach, FL)
- …response to primary support inquiries from dealers. You will be working in an inbound call center environment taking a high volume of calls per day roughly ... Requirements Excellent customer service Experience working in an inbound call center taking customer service calls Must...be able to multitask and navigate multiple screens and systems during the call Must be able… more
- Bosch (Fort Lauderdale, FL)
- … center experience preferred, with emphasis on customer service training and call center systems , performance statistics. **Additional Information** Bosch ... Payment **Job Description** The Trainer is a support role in a call center environment who is responsible for delivering program specific training. The candidate… more