- Global Foundries (Malta, NY)
- …to manage through HR business processes * Ensures and develops efficient processes for center operations and associated call center and HR administration ... centralized HR services and transactions and associated budgets in a service center /HR Shared Services model to assist managers and employees to manage through… more
- City of New York (New York, NY)
- …Install, configure, and troubleshoot computer hardware and software. - Accurately maintains Unit's call center tracking system ensuring that calls are ... manner. Provide Helpdesk/desktop support for hardware and software computer systems and peripherals. Support and set up audio/visual equipment,...issues. - Perform in a high-volume IT Help Desk call center , with a high degree of… more
- National Safety Council (Syracuse, NY)
- …+ High school diploma and at least 2 years of relevant customer service or call center experience. + Strong customer service and team orientation. + Data entry ... the phone. Also responsible for entering student and class records into the system to ensure accurate reporting. Scope / Accountabilities + State Programs, Traffic… more
- NBT Bank (Norwich, NY)
- …Indirect Lending Management, Dealer Relationship Managers, Operations, LDCC, Call - Center , Accounting, Verification and Scanning, and Systems Development. + ... of dealerships, for input into our LOS and Core System . Acts as the single point of verification for...assistance with the Careers website or submission process, please call ### or contact us via email at ###@nbtbank.com.… more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... seek to connect the pieces of fragmented health care system and ensure people get the same level of...speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug… more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... seek to connect the pieces of fragmented health care system and ensure people get the same level of...speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug… more
- Robert Half Office Team (New York, NY)
- … to optimize service workflows and improve response times. * Supervise and mentor call center staff, fostering a culture of excellence and teamwork. * Develop ... Train team members on superior customer service practices and system usage. * Maintain up-to-date knowledge of industry trends...Demonstrated ability to lead and motivate teams in a call center environment. * Solid organizational skills,… more
- CVS Health (Albany, NY)
- …research/case fulfillment in the system . + Works in an inbound and outbound call center environment and completes outbound phone calls and research + Not all ... assessment + 1+ year(s) of experience working in a call center environment + Excellent computer skills...and chat platforms (eg Five9, Microsoft Teams, or proprietary systems ) in member-facing roles. + Experience in virtual work… more
- New York State Civil Service (Albany, NY)
- …procedures or resolve customer issues and/or problems.Qualifying Experience may include call center agent, customer service representative, sales representative ... and answer questions; entering, updating and retrieving information from systems for processing unemployment insurance benefits; processing employer and benefit… more
- City of New York (New York, NY)
- …and holidays. Note: Depending on experience, selected candidate may be assigned to the Maintenance Call Center , Section 8/ATAD Call Center or Quality ... Schedule and confirm appointments. 4. Record and log appointments into computer system . 5. Respond to telephone, mail, e-mail and in-person inquiries; determine… more