- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …supporting DoD and/or federal government contracts/programs + Experience supporting large call center operations + Ability to effectively build positive ... at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video… more
- University of Rochester (Brighton, NY)
- …Or equivalent combination of education and experience + Previous Service Desk or Call Center Experience preferred + Experience working with eRecord preferred ... desktop applications, printers and scanners, networking, hardware and operating systems . Understands and supports University-supported applications. May participate in… more
- Amentum (Syracuse, NY)
- …location. + 2-3 years of relevant experience such as customer service, administrative support or call center with at least 1 year of experience in a supervisory ... is responsible for the overall operational aspects of an assigned Applicant Support Center (ASC) location. Hiring hourly Rate of Pay: $19.00 (hourly rate set by… more
- M&T Bank (Hicksville, NY)
- …diploma or equivalent (GED) and a minimum of 2 years proven retail sales, call center , customer service and/or telesales experience OR A high school diploma ... opportunities, account opening and lead-focused outbound calling), Sales Process (profile/pre- call planning, outreach, appointment preparation, interaction/appointment, follow-up) and Risk… more
- Robert Half Office Team (West Babylon, NY)
- …exceed performance standards for attendance, productivity, quality, and timeliness in a call center environment. * Collaborate with other departments, completing ... customer inquiries, managing transactions, and ensuring customer satisfaction through one- call resolution. The position also emphasizes sales and retention,… more
- Healthfirst (NY)
- …institution plus 1 year of related work experience including inbound and outbound call center within a healthcare environment. Work experience within the ... any need for HRA consultation. Document all client calls /outcomes in database systems . Schedule appointments to see members/prospects out in the field to assist… more
- Sharecare (Albany, NY)
- …program by providing high quality telephonic/digital enrollment with members in a virtual call center environment. The VBCM program is based on patient centered ... Job** **Functions:** + Utilizes automated dialer on internal telephony system to make outbound enrollment calls to members Outbound...+ Minimum of one year experience in sales driven, call center and/or customer service environment. +… more
- Guthrie (Corning, NY)
- …Education, License & Cert: High School Grad or Equivalent required. Experience: Prior call center experience in a fast‐paced environment with high call ... hire. Must have knowledge of all areas of medical center and organizational data on same. Essential Functions: 1....organizational data on same. Essential Functions: 1. Operates telephone system . 2. Answers telephone calls in a friendly and… more
- Brighton Health Plan Solutions, LLC (New York, NY)
- …Essential Qualifications The successful candidate will have experience in a high-volume call center , experience with claims inquiry and claims review procedures, ... knowledge of medical specialties, fee schedules, complaints and appeals and call center responsibilities. Previous experience in a physician's office, group… more
- New York State Civil Service (Albany, NY)
- …procedures or resolve customer issues and/or problems.Qualifying Experience may include call center agent, customer service representative, sales representative ... and have questions regarding salary, please contact the Business Services Center (BSC): ###, ###@ogs.ny.gov.We offer a comprehensive benefits package, including:*13… more