- House of Blues (New York, NY)
- …+ Follow standards and processes for ticket types, ancillary events and qualifiers + Maintain call center phone system , and keep current all phone menus and ... over the phone + Facilitate night of show Will Call & Guest List Operations + Troubleshooting night of...energy Other Responsibilities + Daily operations on Ticketmaster host system for sales and other tasks. + Following opening… more
- Independent Health (Buffalo, NY)
- …in a customer service focused environment required. + Previous experience working in a call center preferred. + Knowledge of CPT codes, ICD-9 coding, and medical ... members. The CSR actively listens, assesses needs and utilizes system tools and resources to address and resolve inquiries....+ Meet or exceed all quality, productivity, accuracy, and call identification goals as stated in the most current… more
- Paylocity (Rochester, NY)
- …customer service or previous client interfacing role . Experience in payroll and/or call center environment Physical requirements . Ability to sit for extended ... plays a pivotal role in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise.… more
- Otsuka America Pharmaceutical Inc. (Albany, NY)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... . + Design, develop, and maintain Salesforce Health Cloud and related CRM system integrations with internal and external systems , data platforms, and analytics… more
- Vontier (Albany, NY)
- …experience in working with general automotive mechanics a plus. + 1+ years of call center experience or equivalent experience in dealing with customers. + ... sales goal initiatives. + Input orders utilizing internal ordering software systems . + Work cross-functionally with subject matter experts to resolve open… more
- University of Rochester (Rochester, NY)
- …appropriate provider and scheduling follow up appointments as necessary. Communication with call center staff members providing them with appropriate direction ... appointments and procedures for patients at multiple locations using electronic scheduling systems . Extensive use of electronic medical record system to… more
- Bob's Discount Furniture (Nesconset, NY)
- …verbal and listening skills. + Interpersonal and human relations skills. + Global call center experience. + Proven analytical and problem-solving skills. + ... help define our company culture. These values comprise what we call "The Bob's Way." Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability… more
- Live Nation (Brooklyn, NY)
- …public + Modify, maintain and update all customer database files + Develop and maintain call center phone system , and keep current all phone menus and ... of the Department + Organize/Manage daily & nightly Box Office operations (Will Call , Guest List, Ticket Sales, Ticket Scanning, etc.) + Assist and support box… more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... seek to connect the pieces of fragmented health care system and ensure people get the same level of...during business hours and outside of normal business hours (on- call support) + Contribute to writing T-SQL code and… more
- Robert Half Office Team (Syracuse, NY)
- …professionalism. Requirements * Minimum of 1 year of experience in a customer service or call center role. * Strong knowledge of call handling techniques, ... experience. * Document and update customer interactions and inquiries in relevant systems . * Adhere to company policies and procedures while maintaining a high… more