- M&T Bank (Clarence, NY)
- …diploma or equivalent (GED) and a minimum of 3 years proven retail sales, call center , customer service and/or telesales experience OR A high school diploma ... opportunities, account opening and lead-focused outbound calling), Sales Process (profile/pre- call planning, outreach, appointment preparation, interaction/appointment, follow-up) and Risk… more
- Healthfirst (NY)
- …in managed care or other area of the healthcare industry working in a Call Center environment or Care/Case Management Department + Experience navigating multiple ... tests, and faxed care plans + Manage requests from members, providers, call centers and care management teams regarding initial authorizations, authorization updates… more
- Manhattan Beer Distributors (New York, NY)
- …of experience in a high-volume credit, collections, or accounts receivable role + Call center and customer service experience + Proficiency in Microsoft Office ... accurate account records and regularly update notes in the system + Monitor and manage aging balances to ensure...customer inquiries via phone and email + Handle high-volume call activity (approximately 1,500 monthly calls) + Manage SLA… more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... seek to connect the pieces of fragmented health care system and ensure people get the same level of...of outpatient procedures and ancillary services. + Fulfills on call requirements for selected clients as scheduled. + Determines… more
- Leaffilter (New York, NY)
- …+ Cross-functional Collaboration - Work closely with digital marketing, analytics, creative, call center , and sales teams to ensure campaign alignment with ... and products. Our products, including the patented LeafFilter gutter protection system , have earned numerous awards and recognition from Good Housekeeping, Qualified… more
- Power-Flo Technologies (Rochester, NY)
- …Skills, and Ability: + Experience in outbound telemarketing + Cold calling and/or call center skills + Strong verbal and written communication skills and ... contact list and maintain customer records. + Take detailed call notes and record feedback. + Follow sales scripts....New York metropolitan and New England areas. We are a Master Distributor and Manufacturers Representative with REAL SYSTEMS … more
- Cardinal Health (Albany, NY)
- …+ Certified Pharmacy Technician, preferred + 1+ years' experience in fast paced call center environment preferred + Basic computer knowledge, Microsoft ... for handling inbound calls, with ability to determine needs and provide one call resolution. + Manage workload of inbound faxes (if applicable) + Investigate and… more
- Molina Healthcare (Yonkers, NY)
- …or equivalency **REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : + 1-3 years of call center or customer service experience + Excellent customer service ... Duties** + Handles and records inbound/outbound pharmacy calls in required systems from members, providers, pharmacists, pharmacies, and technicians to meet… more
- TTEC (Malta, NY)
- …of your team **What You Bring to the Role** + Minimum 1 year call center or equivalent work experience + Continuously promoting a performance-driven culture ... help them succeed in quality customer experience on every call . You'll report to the Director, Quality Assurance. We're...in making sure they have the proper tools and systems to accomplish day-to-day tasks + A solution-oriented mindset… more
- WMCHealth (Hawthorne, NY)
- …NorthEast Provider Solutions Inc. City/State: Hawthorne, NY Category: Professional/Non-Clinical Department: Call Center Union: No Position: Full Time Hours: ... care system , including providers' offices, hospitals, insurance and payment systems , patient-support organizations and other components of the health care … more