- Highmark Health (Albany, NY)
- …directly with consumers **Preferred** + 4 years of experience working in a call center environment with proven track record of meeting/exceeding individual and ... Markets members. + Document outcomes accurately in customer relationship management (CRM) system . + Utilize a consultative sales approach to determine needs, make… more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would… more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would… more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would… more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would… more
- Amazon (New York, NY)
- …organizational development, instructional design or related field - Experience in a call center , voice-of-customer function. Amazon is an equal opportunity ... friction in existing product workflows, and 3) drive for fast resolution of system disruptions and drive corrective actions to prevent recurrence. The Senior Program… more
- Alaant (Glens Falls, NY)
- …**IT Support and Operations Management** **:** + Oversee IT support operations, including the call center and ticket system , with minimal hands-on technical ... work. Focus on supervising, planning, meeting, training, and evaluating metrics and trends to enhance the support team and improve the user experience. + **Training and Development** **:** + Collaborate with HR to enhance new hire orientation and training.… more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would… more
- New York State Civil Service (Albany, NY)
- …either in an environment with substantial face-to-face interaction or in a call center environmentOR2: 30 college semester credit hoursTransfer:One year of ... calls which are automatically and continuously distributed by a complex telephonic system . Telephone calls may be monitored for quality assurance. As with many… more
- New York State Civil Service (Albany, NY)
- …either in an environment with substantial face-to-face interaction or in a call center environmentOR2: 30 college semester credit hoursTransfer:One year of ... calls which are automatically and continuously distributed by a complex telephonic system . Telephone calls may be monitored for quality assurance. As with many… more