- New York State Civil Service (Albany, NY)
- …either in an environment with substantial face-to-face interaction or in a call center environmentOR2: 30 college semester credit hoursTransfer:One year of ... calls which are automatically and continuously distributed by a complex telephonic system . Telephone calls may be monitored for quality assurance. As with many… more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would… more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would… more
- Citigroup (New York, NY)
- …a focus on Microsoft Office applications + Working knowledge of banking business and/or call center environment + This position requires the employee to register ... as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry ("Registry") and obtain a unique identifier from the Registry before… more
- Arrow Financial Corporation (Latham, NY)
- …be perfect for you if you have experience in: > Working Collaboratively in a Call Center environment > Problem Solving and Excellent Customer Service Skills > ... variety of functions in the Loan Services area including filing, updating systems , assembling documents and reports, and providing customers with accurate, timely… more
- ADP (Amherst, NY)
- …you down. To succeed in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. In return, you'll be ... (email campaign and prospect tracking), Contractual (auto-dialing), referral processing systems , and other related tools. + **Nurture cooperative relationships**… more
- M&T Bank (Buffalo, NY)
- …required within unit managed. **Education and Experience Preferred:** Bachelor's degree Call center and/or financial services operations experience Excellent ... verbal and written communication skills. Strong knowledge of departmental systems , documents and procedures. Proven experience to motivate a team and handle conflict… more
- University of Rochester (Rochester, NY)
- …Inpatient, IMIPs, Adult Partial Hospitalization Program, CPEP, Mobile Crisis and Crisis Call Center . Accountable to the Division Administrator and Clinical ... Directors to develop systems /processes that will ensure that productivity and revenue targets are met and efficient operations are achieved. Defines goals and… more
- Molina Healthcare (Yonkers, NY)
- …equivalency **REQUIRED EXPERIENCE:** + Min. 2 years operational managed care experience ( call center , appeals or claims environment). + Health claims processing ... regulatory timelines are met. + Research claims appeals and grievances using support systems to determine Provider No Surprises Act outcomes. + Requests and reviews… more
- KPH Healthcare Services, Inc. (Syracuse, NY)
- …workflow management. **Responsibilities** **Job Duties:** + Responsible for daily preparation of call center workflow + Responsible for accurate data entry of ... Skill Requirements:** + Broad knowledge of medications, physician orders, and pharmacy systems + Strong communication skills + Outstanding customer service skills +… more