- Mount Sinai Health System (Huntington, NY)
- …:** Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight ... while keeping patients' medical and emotional needs at the center of all treatment. The Health System ...the center of all treatment. The Health System includes more than 9,000 primary and specialty care… more
- Northwell Health (Lake Success, NY)
- …calls on the main number and calls for the Operator and extends the call to the appropriate extension number; places various outside calls for authorized Personnel ... and room numbers, as required. + Uses telecommunications and access patient systems . + Performs related duties as required. All responsibilities noted here are… more
- Outreach Development Corporation (Brentwood, NY)
- …of quality care in line with agency Medicaid Compliance Plan and systems of accountability. + Insures communication through the compliance officer and/or the ... a wide range of individuals and groups including Families, Justice System , Aspiring Professionals, EAPs/MAPs and Community Members. Outreach's treatment services are… more
- KPH Healthcare Services, Inc. (East Syracuse, NY)
- …With Us! (https://kphcareers-kphhealthcareservices.icims.com/jobs/14548/work-from-home- call - center ... calls to appropriate staff members. + Understand, master and gain efficiency in systems leveraged by the Help Desk. + Provide Help Desk resolution of customer… more
- City of New York (New York, NY)
- …REPRESENTATIVE CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The DOHMH Call Center delivers enhanced customer service to the people of New ... is a workgroup that receive calls from Medical Providers to inform the agency's Call Center of reportable illnesses and diseases such as Measles, Communicable… more
- Evolent (Albany, NY)
- …and processes. * Design & Configuration: Design, configure, test, and maintain contact center call flows, system updates, and integrations to optimize ... and improving the performance, reliability, and functionality of contact center systems . **Essential Functions** * Support and...speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug… more
- University of Rochester (Rochester, NY)
- … IT applications and telecom system to achieve departmental, team, and individual call metrics. + Understands call center industry to manage and balance ... On occasion, may require 24x7 availability for crisis, emergency situations, and/or special call center projects. + Answers customer inquiries as needed and… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …with scheduling and staffing needs. + Leads brainstorming sessions to improve call system , communications processes, customer satisfaction, agent processes and ... environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree… more
- City of New York (New York, NY)
- …Access /Model Office location which includes, but is not limited to, the Family Services Call Center , Union Square Job Center , Refugee Job Center , ... includes, but is not limited to, the Family Services Call Center , Veterans Job Center ,...and timelines of information entered on to centralized computer systems for the electronic generation of public assistance and… more
- Mount Sinai Health System (New York, NY)
- …customer service. The FPA Access Center which is centralized contact/ call center for the Mount Sinai Health System , located in West Side of Manhattan. ... many of the various doctors' offices in our health system . The Lead Agent for the Access Center...System is one of the largest academic medical systems in the New York metro area, with more… more