- BronxCare Health System (Yonkers, NY)
- …within the BronxCare Healthcare System in a high volume/high paced call center environment, while delivering an outstanding patient centered customer service ... scheduling of patient appointments through the use of ALLSCRIPTS in a Call Center Environment. The scheduling activities consist of but not limited to… more
- MetLife (Oriskany, NY)
- …The companies that offer our group insurance are also customers of MetLife. The customers who call into our call center call to file their claims, ... the customer. * Efficiently access and navigate multiple electronic systems to provide a complete and integrated response to...Services industry experience or Product specific experience. * Prior Call Center experience is highly preferred. *… more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... seek to connect the pieces of fragmented health care system and ensure people get the same level of...Excellent communication and interpersonal abilities. + Proficient in contact center software and CRM systems . + Strong… more
- PSEG Long Island (Melville, NY)
- …in the Utilities and Energy industry as a Customer Service Associate at our Call Center in Melville, NY. **Job Duties & Responsibilities** Answer inbound calls ... PSEG Long Island, operates the electric transmission and distribution system of the Long Island Power Authority, with 1.1...in a fast paced, high volume Call Center . Positively interact with customers concerning… more
- Vail Resorts (NY)
- …to use a PC as well as Microsoft Office Suite and ability to quickly learn call center phone systems . + Distraction free environment and workspace + Cell ... who has a sense of urgency and recognizes the importance of adhering to call center and customer service standards. + Ability to work well with the call… more
- City of New York (New York, NY)
- …User Support egain reporting call metrics and apply analysis to optimize call center efficiency and enhance customer experience. - Reviewing incident reports ... Supervisory and/or leadership experience within a help desk or call center operation - Exceptional oral, written...practices - Knowledge of BMC Remedy software - ticketing system - Technical understanding of telecommunications systems ,… more
- New York State Civil Service (New Windsor, NY)
- …of the Senior WC Examiner, the WC Examiner will function as a direct supervisor for call center and service center staff and be responsible for the following ... the service center * Provide coverage on the call center * Greet customers at the window...into virtual hearings* Process assigned work in Claims Information System (CIS)* Operate/maintain the Board's video equipment as needed*… more
- CenterWell (Albany, NY)
- …A minimum of one (1) year of previous experience working in an inbound customer service call center . + High school diploma or equivalent + Ability to handle high ... or written inquiries. This full-time position is in a high-volume healthcare Contact Center , supporting primary care medical centers. **This is a Work from Home… more
- Mount Sinai Health System (New York, NY)
- …staff, patients and other departments. + Monitors productivity of Telephone Operators and call center . + Oversees all aspects of the telecommunication functions ... staff to ensure excellent support and operations of the systems + Maintains directory database and on- call ...while keeping patients' medical and emotional needs at the center of all treatment. The Health System … more
- Mount Sinai Health System (New York, NY)
- …I greets and establishes first contact with patients, or performs in a call center capacity. Confirms and updates patient demographics and verifies insurance ... be performed by the same employee._ 10.Performs in a call center capacity (Faculty Practice Associates) 11.Answer...System is one of the largest academic medical systems in the New York metro area, with more… more