- Transdev (Garden City, NY)
- …applications and phone system . Position is under the direct supervision the Call Center Manager. All telephone calls are recorded and monitored for quality ... of individuals including the elderly and persons of disability in a demanding call center environment. Work involves a large amount of verbal communication,… more
- Humana (Albany, NY)
- …virtual position? Humana's Care Management Support Assistants perform their role in a call center environment that includes working in an auto-dialer telephone ... system . The role aims to take a comprehensive approach...speed of change in healthcare. Training and Schedule + Call center hours of operation are Monday-Friday… more
- American Red Cross (Liverpool, NY)
- …+ Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of ... military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of...and conferences throughout chapter jurisdiction, state and Red Cross system . Because the Red Cross is a disaster response… more
- Bassett Healthcare (Cooperstown, NY)
- …Team and provides assistance in other duties as assigned by Bed Management and Call Center colleagues. This position is responsible for assisting where needed to ... minutes Routine Labs - 15 minutes (When Pneumatic Tube System is down) Lifting Assistance - 5-10 minutes -...Copies Death Certificate at this time. As documented by Call Center records and observation of Team… more
- ConnectLife (Williamsville, NY)
- Family Support Specialist- Healthcare Call Center 4444 Bryant and Stratton Way, Williamsville, NY $1,000 Sign-On Bonus paid in two installments: 90 days and 180 ... or support role handling crises, bereavement, or sensitive conversations preferred. + Call center experience preferred. Knowledge, Skills, and Abilities: +… more
- Ford Motor Company (Albany, NY)
- …and B2B Parts and Accessories are preferred. + 2+ years of experience with Dealer, Call Center or similar with a focus on operational strategies and tactics ... (UAT) including but not limited to websites, order management system , product information management system , and payment...+ Ford or other Automotive Field Experience + Operations Center or Customer Call Center … more
- Robert Half Office Team (New York, NY)
- …The ideal candidate will bring strong leadership skills and expertise in call center operations, scheduling, and customer satisfaction. Responsibilities: * ... customer accounts, ensuring timely resolution of inquiries and concerns. * Oversee call center operations, optimizing processes to improve efficiency and… more
- Canon USA & Affiliates (NY)
- …You Bring** - High school diploma or equivalent - Previous customer service or call center experience - Demonstrated knowledge of PC operating systems ... and complex technical inkjet printer issues in a "first call resolution strategy," escalating appropriate cases, and following up...for consideration to our company through our applicant tracking system , by direct invitation of Canon ITS, and if… more
- City of New York (New York, NY)
- …important services to assist HPD clients. They provide customer service via telephone using our call center system , on-line via several email accounts and in ... and providing customer service to stakeholders through our Client Services office, call center and the DTR Portal. Your Role: Client Services Specialists in the… more
- ManpowerGroup (New York, NY)
- …their team. As a Bilingual Customer Service Rep, you will be part of the Call Center supporting New Yorkers access health services. The ideal candidate will have ... an IN-PERSON role, you will be working in the call center . **Job Title:** Bilingual Customer Service...training! + Computer skills: CSRs utilize a state-of-the-art phone system , in combination with a double screen computer. You… more