- Veterans Affairs, Veterans Health Administration (Syracuse, NY)
- …at the Syracuse VA Medical Center within the Community Care Call Center . The Advanced Medical Support Assistant utilizes multiple computer applications, ... as well as the integrated electronic medical record system . Responsibilities Provides specialized and expert administrative patient support...receive care in the community). Participates on a daily call center . Other duties as assigned. Work… more
- City of New York (New York, NY)
- …advertisements on the streets and in the subways, to the responsiveness of our call center operators, we bring every program, every resource, every employee's ... inquiries while conversing with callers, using most HRA database systems , including the Welfare Management System (WMS),...Commissioner utilizing templates available in the Intranet Quorum (IQ) system . Work Location: 4 World Trade Center ,… more
- City of New York (New York, NY)
- …Clerical Associate Level IV to serve as Customer Service Representatives in the Call Center . The selected candidates will be responsible for answering customer ... the country, with nearly 6,000 employees. DEP's water supply system is comprised of 19 reservoirs and 3 controlled...Blvd Corona Ny 35 hours per week Physical/Environmental Factors: Call Center Environment Loud and active work… more
- Trinity Health (Syracuse, NY)
- …Cisco Intelligence Center (Contact Center Reporting) + Cisco AQM (Contact Center call recording) **Nice to Have:** + Cisco Expressway + Cisco UCS ... + Utilize Cisco Intelligence Center for contact center reporting and Cisco AQM for call ...analog gateways and ensure seamless integration with the communication system . **Must Have:** + Cisco Call Manager… more
- Sedgwick (Albany, NY)
- …auto insurance experience + At least 1 year of customer service experience; call center experience strongly preferred + Strong verbal communication and active ... auto insurance experience** + At least 1 year of customer service experience; call center experience strongly preferred **Skills & Knowledge** + Strong customer… more
- Lumen (Albany, NY)
- …years' experience in a role with significant efficiency, volume, and quality demands Call Center or Inside Sales experience highly desired. Being comfortable on ... the data to record the prospect in the appropriate systems , and will coordinate a timely handoff to the...on companies before calling in Ability to work with call center enablement tools, including auto dialers,… more
- Sharecare (Albany, NY)
- …skills + Team player + Flexible **Qualifications:** + Minimum of 2 years Call Center Customer Service experience + College degree or demonstrated professional ... that accurate information is being articulated to patients and customers. + Monitors phone system and call volume throughout the day; ensure the phones have the… more
- The Hartford (Clinton, NY)
- …confidence, operate nimbly, prioritize, and manage daily work activities. QUALIFICATIONS: + Call center experience preferred. + Excellent written and verbal ... Hartford issued computer with an ethernet cable; and (3) 100MB download/10MB upload. Contact/ Call center role using Genesys softphone and Citrix/ATO users. Users… more
- KPH Healthcare Services, Inc. (Syracuse, NY)
- …faxing, organizing, or otherwise distributing paperwork + Responsible for providing support to Call Center Representatives who are not working physically in the ... the cashing out of prescriptions from the Pharmacy POS system and ERX Mail Order module. + Responsible for...facility + Assist call center operations with miscellaneous reporting tasks… more
- UHS (Binghamton, NY)
- …the department, ensuring timely delivery of metrics to leadership. + Maintain acceptable call center abandonment rates by adjusting schedules to accommodate peak ... accurately and on time. + Assist in developing and maintaining daily and on- call schedules, ensuring appropriate staffing levels to meet operational demands. + Track… more