- Live Nation (Philadelphia, PA)
- …public + Modify, maintain and update all customer database files + Develop and maintain call center phone system , and keep current all phone menus and ... of the Department + Organize/Manage daily & nightly Box Office operations (Will Call , Guest List, Ticket Sales, Ticket Scanning, etc.) + Assist and support box… more
- House of Blues (Mckees Rocks, PA)
- …+ Follow standards and processes for ticket types, ancillary events and qualifiers + Maintain call center phone system , and keep current all phone menus and ... over the phone + Facilitate night of show Will Call & Guest List Operations + Troubleshooting night of...energy Other Responsibilities + Daily operations on Ticketmaster host system for sales and other tasks. + Following opening… more
- Evolent (Harrisburg, PA)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... seek to connect the pieces of fragmented health care system and ensure people get the same level of...during business hours and outside of normal business hours (on- call support) + Contribute to writing T-SQL code and… more
- The Eastwood Company (Pottstown, PA)
- …Retail architecture (POS, Store Servers, Async Service, etc) + Experience with the Dynamics AX Call Center module + Ability to call external APIs from x++ ... that is what Eastwood offers customers. An effectively operating system also makes for a better employee experience which...and implement business process solutions, both within the ERP system and externally These skills are required: + 2+… more
- M&T Bank (Allentown, PA)
- …diploma or equivalent (GED) and a minimum of 3 years proven retail sales, call center , customer service and/or telesales experience OR A high school diploma ... opportunities, account opening and lead-focused outbound calling), Sales Process (profile/pre- call planning, outreach, appointment preparation, interaction/appointment, follow-up) and Risk… more
- Navient (Harrisburg, PA)
- …Experience in student lending, banking, or financial aid industries + Background in call center environments or exposure to sales and/or account management roles ... when appropriate. + Maintain clear and professional records in client systems . Research inquiries using internal/external tools and coordinate with other departments… more
- Ethos Veterinary Health (Monroeville, PA)
- …& Service Operations + Oversee all client-facing services, including front desk, call center , and referral coordination + Manage escalated client interactions ... with professionalism and empathy + Build and improve systems , SOPs, and workflows to streamline the client journey...professional, and communicative presence across the hospital + Provide on- call support and act as backup for other leadership… more
- Healthfirst (PA)
- …in managed care or other area of the healthcare industry working in a Call Center environment or Care/Case Management Department + Experience navigating multiple ... tests, and faxed care plans + Manage requests from members, providers, call centers and care management teams regarding initial authorizations, authorization updates… more
- Evolent (Harrisburg, PA)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... seek to connect the pieces of fragmented health care system and ensure people get the same level of...of outpatient procedures and ancillary services. + Fulfills on call requirements for selected clients as scheduled. + Determines… more
- Cardinal Health (Harrisburg, PA)
- …+ Certified Pharmacy Technician, preferred + 1+ years' experience in fast paced call center environment preferred + Basic computer knowledge, Microsoft ... for handling inbound calls, with ability to determine needs and provide one call resolution. + Manage workload of inbound faxes (if applicable) + Investigate and… more