- Robert Half Office Team (Bensalem, PA)
- …. Access and review loan/member information in multiple systems internal computer systems . Escalate member, call center , and/or branch requests to the ... mortgage lending space. Key Responsibilities: Answer incoming calls from members, non-members, call center representatives, and branches using the internal phone… more
- County of Northampton (Nazareth, PA)
- …general equivalency, diploma;AND At least one (1) year of Radio Communications Training, Call Center experience, or Public Safety Agency (Police, Fire, or EMS) ... as the operation of the Commonwealth Law Enforcement Assistance Network/National Crime Information Center (CLEAN/NCIC) system as needed. The 911 Center is… more
- Pearl Interactive Network (Harrisburg, PA)
- …overspending, analyzing cost variance and scheduling expenses. + Summarize, collect and analyze call center trends and data for regular performance reports. + ... needed. + Maintain consistent professional improvement through company provided workshops, tracking call center trends and active participation in team projects.… more
- CVS Health (Monroeville, PA)
- …adherence to all HIPAA and PCI compliance regulations. + Pull and monitor daily call center reports; take action to meet department standards. + Resolve customer ... Qualifications** + 2+ years of experience in pharmacy services or a high-volume call center environment, with demonstrated leadership skills. + Strong knowledge… more
- Kelly Services (Horsham, PA)
- …professional growth and development. **Key Responsibilities:** + Perform day-to-day call center activities, including welcoming eligible patients, arranging ... service to patients and caregivers. + Collaborate with the Patient Support Call Center team to monitor performance and identify operational improvements.… more
- Evolent (Harrisburg, PA)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... seek to connect the pieces of fragmented health care system and ensure people get the same level of...Excellent communication and interpersonal abilities. + Proficient in contact center software and CRM systems . + Strong… more
- Healthfirst (PA)
- …improve the overall operational efficiency of a business + Working experience with call center computer software applications such as Microsoft Office, SQL, ... problem-solving skills; interpreting and summarizing complex data as it relates to call center operation performance + Experience presenting reports, scheduling… more
- Conduent (Middletown, PA)
- …thrive both personally and professionally. **About the Role:** This is an inbound call center for child support customers supporting multiple states while ... in computer programs such as Microsoft 365, AVAYA phone systems , and other miscellaneous programs. **Requirements:** + High School...diploma or GED + Have 1 year of Customer Service/ Call Center Experience. + Ability to pass… more
- Vail Resorts (PA)
- …to use a PC as well as Microsoft Office Suite and ability to quickly learn call center phone systems . + Distraction free environment and workspace + Cell ... who has a sense of urgency and recognizes the importance of adhering to call center and customer service standards. + Ability to work well with the call… more
- The Cigna Group (Harrisburg, PA)
- …interested in helping people at some critical points of their lives. The Call Center Customer Service Representative represents the company, and our people ... requirements + Understand and strive to meet or exceed call center metrics while providing excellent consistent...You will learn and need to demonstrate understanding of call handling which includes compliance expectations and system… more