- Highmark Health (Harrisburg, PA)
- …of Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a Healthcare related call - ... individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures that responses to inquiries… more
- Verint Systems, Inc. (Harrisburg, PA)
- …+ Voice of Customer/CX experience with multiple types of visitor touchpoints (website, call center , physical store, etc.) + Experience with analytics tools such ... clients during a formal presentation either through a conference call or (occasionally) in person. + Provide recommendations for...Excel, Power BI \#LI-KD1 MIN: $60K MAX: $80K Verint Systems Inc. is an equal opportunity employer and is… more
- PPL Corporation (Allentown, PA)
- …projects and other day to day activities affecting Billing, OGC, Regulatory Programs and Call Center related work and follow-up of work related to their needs. ... projects and other day to day activities affecting Billing, OGC, Regulatory Programs and Call Center related work and follow-up of work related to their needs.… more
- Penn Medicine (Philadelphia, PA)
- …of CRM technology. This individual is critical in supporting internal clients (eg, call center , B2B sales team, patient navigation services, concierge program, ... in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all… more
- WellSpan Health (Lebanon, PA)
- …+ Less than 1 year 3-6 months customer service Required + Previous call center experience Preferred **Knowledge, Skills, and Abilities:** + Excellent ... for multiple WellSpan Medical Group Practices and Hospital Departments. Maintains on- call lists for Hospital Departments in accordance with Hospital policy. +… more
- Fortive Corporation (Pittsburgh, PA)
- …EST shift **Qualifications Preferred (Negotiable):** + At least 1 year of high-volume call center experience + Oracle E Business Suites Order Management and/or ... detailed problem/issue description of all support calls/emails in a call tracking system + Requires strong attention...software - Excel, Outlook, Word + Familiarity with CRM systems and practices + Excellent verbal and written communication… more
- Evolent (Harrisburg, PA)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... seek to connect the pieces of fragmented health care system and ensure people get the same level of...speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug… more
- Evolent (Harrisburg, PA)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... seek to connect the pieces of fragmented health care system and ensure people get the same level of...speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug… more
- CVS Health (Harrisburg, PA)
- …research/case fulfillment in the system . + Works in an inbound and outbound call center environment and completes outbound phone calls and research + Not all ... assessment + 1+ year(s) of experience working in a call center environment + Excellent computer skills...and chat platforms (eg Five9, Microsoft Teams, or proprietary systems ) in member-facing roles. + Experience in virtual work… more
- Teleperformance USA (PA)
- …** + **Proven oral & written communication skills** + **6 months Call Center experience, preferred** + **Logical problem-solving skills** + **Availability ... to requests for assistance and/or possible processing payments** + **Track all call related information for auditing and reporting purposes** + **Provide feedback on… more