- Sedgwick (Austin, TX)
- …auto insurance experience + At least 1 year of customer service experience; call center experience strongly preferred + Strong verbal communication and active ... auto insurance experience** + At least 1 year of customer service experience; call center experience strongly preferred **Skills & Knowledge** + Strong customer… more
- Lumen (Austin, TX)
- …years' experience in a role with significant efficiency, volume, and quality demands Call Center or Inside Sales experience highly desired. Being comfortable on ... the data to record the prospect in the appropriate systems , and will coordinate a timely handoff to the...on companies before calling in Ability to work with call center enablement tools, including auto dialers,… more
- ICF (Dallas, TX)
- …position. Responsibilities: + Lead team of data collectors and other key personnel in call center to ensure high standards of data collection processes and ... verbally as needed. + Reinforce understanding of company policies, systems , tools, and best practices. + Lead, coach, and...practices. + Lead, coach, and develop a team of call center Interviewers to meet and exceed… more
- Sharecare (Austin, TX)
- …skills + Team player + Flexible **Qualifications:** + Minimum of 2 years Call Center Customer Service experience + College degree or demonstrated professional ... that accurate information is being articulated to patients and customers. + Monitors phone system and call volume throughout the day; ensure the phones have the… more
- ADP (El Paso, TX)
- …duties and projects as assigned including but not limited to, overflow support for other call center initiatives and programs in both an inbound and outbound ... documentation to keep current on HR related topics and system and product enhancements and changes. + Participates in...call center capacity and keeping up-to-date and...call center capacity and keeping up-to-date and proficient on new… more
- The Hartford (San Antonio, TX)
- …confidence, operate nimbly, prioritize, and manage daily work activities. QUALIFICATIONS: + Call center experience preferred. + Excellent written and verbal ... Hartford issued computer with an ethernet cable; and (3) 100MB download/10MB upload. Contact/ Call center role using Genesys softphone and Citrix/ATO users. Users… more
- Prime Therapeutics (Austin, TX)
- …health system or health plan experience + Medicare Part D and B experience + Call center or call center operations experience **Physical Demands** + ... the time + Ability to work a flexible schedule including weekends, holidays, overtime, on- call , and shifts outside of Prime's core business hours of 9:00 am to 3:00… more
- Teleperformance USA (Brownsville, TX)
- …one basis as well as to support the overall team by assisting on the call center floor by answering questions** + **Demonstrate actions and behaviors that ... reviews in a skills-based environment where transactions range from call transfers to in-room work order requests, to complex...more of directly related experience in an inbound contact center or face to face customer service or similar… more
- Bank of America (Plano, TX)
- …in receiving and implementing performance feedback and coaching + Able work in a call center schedule environment + Minimum of 2 years Financial/Banking or ... call center experience + Strong decision-making and...call center experience + Strong decision-making and problem-solving skills +...in Microsoft Office and can navigate these and other systems while on the phone with a client +… more
- University of Texas Rio Grande Valley (Brownsville, TX)
- …line customer service to undergraduate and graduate students both in-person and/or via call center regarding all Enrollment Services, including but not limited ... work is required. Position will be housed at either aU Central office or Call Center . UTRGV is a distributed institution, which requires presence at multiple… more