- Verint Systems, Inc. (Austin, TX)
- …+ Voice of Customer/CX experience with multiple types of visitor touchpoints (website, call center , physical store, etc.) + Experience with analytics tools such ... clients during a formal presentation either through a conference call or (occasionally) in person. + Provide recommendations for...Excel, Power BI \#LI-KD1 MIN: $60K MAX: $80K Verint Systems Inc. is an equal opportunity employer and is… more
- HCA Healthcare (Dallas, TX)
- …be a part of our team. **Job Summary and Qualifications** The Pre-Registration Call Center Representative is responsible for timely and accurate processes ... This should be performed in the applicable Health Information System (ie Meditech) and if necessary, any other subsidiary...+ Other duties as assigned including assistance with other call center lines of business based on… more
- Evolent (Austin, TX)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... seek to connect the pieces of fragmented health care system and ensure people get the same level of...speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug… more
- Evolent (Austin, TX)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... seek to connect the pieces of fragmented health care system and ensure people get the same level of...speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug… more
- CVS Health (Austin, TX)
- …research/case fulfillment in the system . + Works in an inbound and outbound call center environment and completes outbound phone calls and research + Not all ... assessment + 1+ year(s) of experience working in a call center environment + Excellent computer skills...and chat platforms (eg Five9, Microsoft Teams, or proprietary systems ) in member-facing roles. + Experience in virtual work… more
- Zurich NA (Houston, TX)
- …who find themselves facing unexpected Travel Emergencies around the world. We are an inbound call center focused on creative solutions to meet the needs of our ... areas ( call handling, email, etc.) Ability to navigate multiple systems while effectively handling calls. Creative and critical thinking to provide… more
- Teleperformance USA (TX)
- …** + **Proven oral & written communication skills** + **6 months Call Center experience, preferred** + **Logical problem-solving skills** + **Availability ... to requests for assistance and/or possible processing payments** + **Track all call related information for auditing and reporting purposes** + **Provide feedback on… more
- Sunnova Energy International Inc. (Houston, TX)
- …shifts. Preferred Qualifications + A Bachelor's Degree is preferred. + Previous call center experience preferred. + Bi-lingual (English and Spanish) preferred. ... daily phone support to Sunnova' s customers, identifying customer system issues and the correct resolution path, partnering with...individual production position and reports directly to a Contact Center Supervisor. The workday as a TSS may be… more
- TEKsystems (Arlington, TX)
- …all the job documentation - summary of events then we put it into our ticketing systems Top Skills Details Call center Ticketing Data entry Customer service ... The Customer Support Specialist (CSS) is a primary GROC call center representative who is expected to...or response crew or self. * Document in ticketing system with data entry accuracy. (2nd phase after some… more
- Vistra (Irving, TX)
- …important to the business. + Thorough understanding and skills in call center environment to include KPI's phone systems , customer service skills and best ... needs. + Identify, track and address issues related to system performance or enhancements that will create efficiencies within...+ Advanced proficiency with Microsoft Office Suite, internet and call center tools. + Enthusiastic, high energy,… more