- Houston Methodist (Katy, TX)
- …with customers, vendors, colleagues, and management about services, contact information, system availability, and information. + Acts as liaison between the customer ... follow up sessions with key customers. + Participates in resolving system outages, disaster management and change control. **QUALITY/SAFETY ESSENTIAL FUNCTIONS** +… more
- TAD PGS, Inc. (Houston, TX)
- We have an outstanding Contract position for aCall Center Service Representativeto join a leading Company located in theHouston, TXsurrounding area. Act as customer ... and perform all service-related activities (Sales Orders, RMAs, warranty, center set-up, contracts, and consignment procedures). Responsibilities : + Provide… more
- Ascension Health (Austin, TX)
- …locations in Central Texas and four teaching hospitals, including Dell Seton Medical Center at The University of Texas and Dell Children's Medical Center . ... path you will love. Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including… more
- Inframark, LLC (Katy, TX)
- …applications & internet. Ability to work with basic office equipment & phone systems . Ability to work with numbers, including calculations & cash handling. Ability ... to type 35 WPM, including Alpha-numeric keys & 10 key-machine. Other technical skills (specific to role and location): Basic map reading ability. Ability to read meters. Working knowledge of billing & payment processing. **_Communication_** : Communicates… more
- SOS International LLC (El Paso, TX)
- …child welfare, anti-trafficking, and safety protocols, while maintaining 24/7/365 call center functionality in a performance-based environment. Essential ... LLC (SOSi) is seeking a highly qualified Lead Supervisory Call Specialist to support our government customer. This role...case notes, and safety/well-being (SWB) reports in the ORR System of Record (eg, UAC Portal) within specified timelines… more
- Houston Methodist (Katy, TX)
- …a practice or Access Center environment + Experience with Automated Call Distribution systems and associated applications (Cisco, Genesys, Calabrio, NICE, ... competency development programs for employees across the Houston Methodist system . This role involves facilitating learning in both in-person...Two years of experience in a healthcare setting and/or call center operation to include one year… more
- Evolent (Austin, TX)
- …and processes. * Design & Configuration: Design, configure, test, and maintain contact center call flows, system updates, and integrations to optimize ... and improving the performance, reliability, and functionality of contact center systems . **Essential Functions** * Support and...speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug… more
- Houston Methodist (Katy, TX)
- …below) in lieu of degree **WORK EXPERIENCE** + Five years of experience in a call center operation to include three years in a workforce management analyst role ... + Experience with Automated Call Distribution systems and associated applications (Cisco,...meet established objectives + Ability to work in a call center production environment, or comparable magnitude,… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …with scheduling and staffing needs. + Leads brainstorming sessions to improve call system , communications processes, customer satisfaction, agent processes and ... environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree… more
- Houston Methodist (Houston, TX)
- …education, etc.) **WORK EXPERIENCE** + Three years of experience in healthcare setting/ call center or customer service operations or successful completion of ... and hospital clinical/financial needs. + Triages calls for the System Patient Access Center as appropriate to...one-year Houston Methodist Call Center Apprenticeship in lieu of years… more