- The City of Houston (Houston, TX)
- …program. PREFERENCES Preferences will be given to those applicants with experience in a call center or an environment similar to Public Safety (eg Police or ... justice data for the agency using a computer-aided dispatch system , digital radio system , and other modes...experience 03 Do you have previous experience in a Call Center or working in a Public… more
- PenFed Credit Union (San Antonio, TX)
- …customer service. We are seeking talented individuals that thrive in a fast-paced call center environment. We value our employees and believe that success ... for the member's financial needs. This is a fast-paced call center environment which requires the incumbent...Windows-based software applications. + Ability to work in multiple systems to obtain account data and complete research and… more
- Molina Healthcare (TX)
- …3-5 years relevant experience with Workforce Management methodologies - expert level with call centers experience with call center operations, processes, and ... 5+ years relevant experience with Workforce Management methodologies - expert level with call centers experience with call center operations, processes and… more
- Pearl Interactive Network (El Paso, TX)
- …overspending, analyzing cost variance and scheduling expenses. + Summarize, collect and analyze call center trends and data for regular performance reports. + ... needed. + Maintain consistent professional improvement through company provided workshops, tracking call center trends and active participation in team projects.… more
- Mass Markets (Killeen, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... call resolution through problems solving and effective call handling + Research systems to find...any time for any reason. ID2025-48849 Updated Date7/17/2025 DepartmentBilingual Call Center Positions ScheduleDay, Evening, & Weekend… more
- TEKsystems (Houston, TX)
- …Headset: USB Gen 2 wired with connected mic (no Bluetooth) Customer service, Customer service call center , Call center , Customer support Top Skills ... * Track and document all inquiries using the applicable systems . * Process new applications for health care coverage...Details Customer service,Customer service call center , Call center ,Customer… more
- Mass Markets (Killeen, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... position that offers on-the-job paid training. While prior contact center experience is not required, experience in customer service...issues when needed + Comfortable using a Knowledge Base system in conjunction with your call handling… more
- WTW (Richardson, TX)
- …the Position Works** The Sales Director will oversee the daily operations of the call center and their employees and should have experience organizing work ... effectiveness and overall results. + Responsible for monitoring all call center technologies. + Serve as a...to trouble-shoot problem areas and recommend and develop effective system and process improvements. + Solid financial acumen and… more
- Mass Markets (TX)
- …below qualities: + High School Diploma + 3-4 years of experience working as a call center trainer or team leader. + Proven experience in designing and delivering ... + Proficiency in using Zoom as a training environment. + Understanding of call center metrics, KPIs, and operational procedures. + Excellent verbal and… more
- Capgemini (El Paso, TX)
- …at www.capgemini.com . People matter, results count. Profile: Customer Service Analysts / Contact Center / Call Center (Remote Job) *Hours of operation: Tues ... and mediums of communication - written, verbal and/or by phone Requirements *Prior call center experience preferably with a multi-screen setup for easier… more