- Lumen (Albany, NY)
- …years' experience in a role with significant efficiency, volume, and quality demands Call Center or Inside Sales experience highly desired. Being comfortable on ... the data to record the prospect in the appropriate systems , and will coordinate a timely handoff to the...on companies before calling in Ability to work with call center enablement tools, including auto dialers,… more
- UHS (Binghamton, NY)
- …the department, ensuring timely delivery of metrics to leadership. + Maintain acceptable call center abandonment rates by adjusting schedules to accommodate peak ... accurately and on time. + Assist in developing and maintaining daily and on- call schedules, ensuring appropriate staffing levels to meet operational demands. + Track… more
- Stony Brook University (Stony Brook, NY)
- …+ Identify promising life science and bioconvergence startups aligned with the Center 's strategic focus **.** + Lead technical and commercial diligence on new ... and progress monitoring. + Supervise and train analyst interns supporting research and systems maintenance. + Oversee website updates that position the Center 's… more
- University of Rochester (Brighton, NY)
- …Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 900020 Medical Center Info. Systems Work Shift: UR - Day (United States of America) ... implementation of communications programs to support the successful adoption of technology, systems and services by URMC and UR Medicine affiliate faculty and staff,… more
- Sharecare (Albany, NY)
- …program by providing high quality telephonic/digital enrollment with members in a virtual call center environment. The VBCM program is based on patient centered ... **Job Summary:** Under the general supervision of the Operations Manager , the Outreach Enrollment Specialist has the primary responsibility...+ Minimum of one year experience in sales driven, call center and/or customer service environment. +… more
- Bassett Healthcare (Cooperstown, NY)
- …direction of the Cardiovascular Imaging Medical Director and Cardiovascular Imaging Manager the Cath Lab Interventional Radiology Technician II performs prompt, ... Imaging suites. Expected to independently participate on the Cardiovascular Imaging On Call Team which will include weekend and holiday coverage as well as… more
- Intermountain Health (Albany, NY)
- …and understands business reporting needs for end users * Participates in on- call and command center responsibilities * Develops and maintains comprehensive ... + Possesses in-depth business and application knowledge and experience + Knowledge of system analysis and operating systems preferably used in a hospital setting… more
- City of New York (New York, NY)
- …Specialist II's to function as a Medicaid Helpline Agents in the DSS Infoline/Helpline call center . The Medicaid Helpline Agent will: - Respond to telephone ... line, or she/he requires additional assistance. - Utilize the Intranet Quorum (IQ) system to report complaints from the client regarding their case. - Review… more
- Nestle (New York, NY)
- …SUMMARY:** As a Digital Content Specialist, you will be sitting within our contact center as part of the Center of Excellence B2C Innovation & Optimization ... to simulate user queries, test bot performance, validate response accuracy, and identify system bugs + Collaborate with the Digital Team, ISIT and eCommerce teams on… more
- Catholic Health Services (Bethpage, NY)
- …33,000 patients a year. Other vital services include an Ambulatory Surgery Unit, The Center for Sleep Medicine, Hyperbaric and Wound Healing Center , CHS Cancer ... Center for Speech and Swallowing Disorders, Diabetes Education Center and a full scope of outpatient radiology services,...staff on the unit. In collaboration with the Nurse Manager /Charge Nurse, and other unit staff, orders and maintains… more