- Fujifilm (Austin, TX)
- …to move cases to the next level engineer. + Strictly follows the Technical Assistance Center (TAC) escalation process to move cases, in a timely manner, to the next ... handles other duties as assigned. + Monitors TAC phone system wall boards to ensure that proper statuses are...level of success with yearly goals provided by your manager and metrics defined on a team level. +… more
- Bank of America (Fort Worth, TX)
- …client requests through calls, chats, or emails in an inbound contact center environment. Key responsibilities include working in a challenging environment, ensuring ... accuracy, using logic, multi-tasking, toggling between systems , and communicating resolutions while delivering a great client experience. Job expectations include… more
- Fujifilm (Austin, TX)
- …the process of troubleshooting the issue. + Strictly follows the Technical Assistance Center (TAC) escalation process to move cases, in a timely manner, to the ... handles other duties as assigned. + Monitors TAC phone system wall boards to ensure that proper statuses are...level of success with yearly goals provided by your manager and metrics defined on a team level. +… more
- Omni Hotels (Austin, TX)
- …operating systems such as ALICE, Synergy, and OPMS. + Call /Email guests inquiring about reservation specials such as anniversaries, birthdays, honeymoon, dynamic ... hotel with the heart of the thriving downtown business center at your doorstep; you'll be just steps away...+ Respond to any reasonable task as assigned by manager or supervisor Qualifications + Excellent customer service skills… more
- Naven Health (Laredo, TX)
- …we are a company aligned to the values of the nurses at our center - to provide an exceptional infusion experience, everywhere. Naven Health delivers home infusion ... may act as the Supervisor in the absence of the Supervisor or Nurse Manager as applicable in accordance with state and federal regulations. + Participates in… more
- Fannie Mae (Plano, TX)
- …Schedule from and 2:00 PM-12:00 AM CST and will have occasional on- call responsibilities *Minimum Required Experiences* * 2 years of Enterprise Network Engineering ... related to Operational Excellence including improving and overseeing operations * On call engagement as needed for production impacting incidents * Knowledge of… more
- Comerica (Dallas, TX)
- …behind reported problems and issues. + Provide support in a 24x7 data center and/or 24x7 on- call support. Qualifications Position Qualifications: + Bachelor's ... with clients, technology support team members and management, the Campus Manager will have broad exposure across Comerica's footprint, including liaising with… more
- CenterWell (Grand Prairie, TX)
- …operates a switchboard or multi-line phone and maintains long distance call logs. Takes and distributes accurate messages. Greets visitors and determines ... with a strong Customer Service background in Retail Hospitality, Call Centers, etc. + Must be passionate about contributing...+ Knowledge of Medical Terminology + Experience with EMR Systems (Electronic Medical Records) + Bilingual in English and… more
- Savers | Value Village (El Paso, TX)
- …+ High School diploma, or equivalent + Prior work in customer service in a call center environment preferred + Background check required + Able to work holidays, ... skills. This position reports to the Voice of Customer manager and has no direct reports. **Essential Job Functions:**...resolved on initial contact or requires escalation to achieve call /case resolution. + Make accurate entries into systems… more
- SHI (Austin, TX)
- …Associate Security Analyst- SOC is responsible for supporting the Security Operations Center (SOC) team in monitoring and analyzing security events, incidents, and ... threats and vulnerabilities, ensuring the security of our organization's information systems , and contributing to incident response efforts. IMPORTANT: This position… more