- Enterprise Mobility (Manassas, VA)
- …potential + Customer service in a sales industry (ie retail restaurant, hospitality, call center ) + Participation as an athlete on a professional, ... development, customer service, retail management, or operations, as a manager in training, you can count on a career...disability. If you have any difficulty using our online system and you need an accommodation due to a… more
- ICF (Reston, VA)
- Description The Bilingual Quality Assurance (QA) Specialist, reporting to the Call Center Quality Assurance (QA) Supervisor, will monitor the interviewing staff, ... the accuracy of the responses keyed into the CATI system and providing feedback to interviewers on several performance...to the QA Supervisor as well as the appropriate Manager and Shift Supervisor. You will also occasionally be… more
- WM (Richmond, VA)
- …Works to meet or exceed service and operational goals established for the call center , including productivity, quality, and timeliness goals.* Collaborate with ... by using WM approved carriers.* Monitor and maintain shipment status via computer system .* Respond to customer complaints in a timely manner. Investigate and solve… more
- Enterprise Mobility (Fredericksburg, VA)
- …potential + Customer service in a sales industry (ie retail restaurant, hospitality, call center ) + Participation as an athlete on a professional, ... development, customer service, retail management, or operations, as a manager in training, you can count on a career...disability. If you have any difficulty using our online system and you need an accommodation due to a… more
- Elevance Health (Richmond, VA)
- …provide an equivalent background. **Preferred Skills, Capabilities and Experiences:** + Previous call center experience strongly preferred. + For URAC accredited ... answer customer questions that are routine in nature. + Uses computerized systems for tracking, information gathering and troubleshooting. + Outbound calls are… more
- J&J Family of Companies (Arlington, VA)
- …while delivering clinical and economic value to surgeons and healthcare systems . Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; ... geography, the F&A Sales Consultant actively collaborates with the Regional Sales Manager to create the business plan, targeting and overall market strategy relative… more
- Bank of America (Richmond, VA)
- …Tableau + Functional knowledge of multiple products and/or channels (eg Credit, Debit, Digital, Call Center , etc.) + Proficiency coding in SAS and/or Python and ... mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on...offered a role with Bank of America, your hiring manager will provide you with information on the in-office… more
- TTEC (Richmond, VA)
- …Outlook, PowerPoint), Oracle, Kronos, Tandberg or ability to learn technology quickly + Call center experience + Have an active Resident State Insurance License ... or an exceptional one. You'll report to the Training Manager . In this role, you'll impact your team and...for amazing + Ensure your team has the tools, systems , and support needed to perform trainings What You… more
- TTEC (Richmond, VA)
- …diploma or equivalent + 6 months or more in training and adult learning or call center experience + Team building and nurturing an inclusive learning environment ... throughout the training process. You'll report to the Training Manager . We're looking for a Trainer to welcome and...in making sure they have the proper tools and systems knowledge to accomplish day-to-day tasks + Computer experience… more