- TekSynap (Arlington, VA)
- …teams. + Monitor and track service desk metrics, including ticket resolution times, call handling performance, and first call resolution (FCR). + Assist in ... maintaining and improving knowledge management systems to support end-user resources. + Maintain strong relationships...events, and high-profile missions as directed by the Program Manager . + Ensure adherence to Department of Defense (DOD)… more
- Capital One (Richmond, VA)
- Manager , Retail Bank Tier 2 Operations (Hybrid) Are you...management + 5+ years of experience in Collections or Call Center + 2+ years of experience in ... is the job for you! As a Department Operations Manager you will lead day-to-day activities of a high...coach and develop associates, oversee quality assurance, and resolve system issues. + Ensure processes are documented, projects are… more
- ASM Global (Richmond, VA)
- Job Description Job Title: Assistant Box Office Manager Department: Box Office Reports To: Box Office Managers - Altria Theater & Dominion Energy Center FLSA ... and/or Director of Facility Accounting at the Altria Theater and Dominion Energy Center in overseeing ticket sales and all aspects of Box Office operation by… more
- CARMAX (Richmond, VA)
- …way your career should be! **About this job** At CarMax, a _Senior Technology Manager , AI_ _& ML_ is a key leader in providing reliable and scalable machine-learning ... capabilities across the organization. The Senior Technology Manager will be responsible for overseeing multiple portfolios of...change management, security, etc. + This role will have on- call expectations to be available for major incidents and… more
- Concentrix (Richmond, VA)
- Job Title: Global Manager Equity Administration [Remote] Job Description We're Concentrix. The global technology and services leader that powers the world's best ... equity administration platform (Equity Edge Online), ensuring data integrity and system efficiency + Lead a team supporting global equity administration, providing… more
- TD Bank (Manassas, VA)
- …role. **Line of Business:** Personal & Commercial Banking **Job Description:** The Store Manager I develops, leads and contributes to the growth and profitability of ... Maintains an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry) **Education & Experience:** + Undergraduate degree or… more
- NANA Regional Corporation (Alexandria, VA)
- …or equivalent work experience. + 9+ years of experience in service desk operations, call center , and deskside support. + 3+ years of experience managing ... SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal… more
- Otsuka America Pharmaceutical Inc. (Richmond, VA)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... **Position Summary** The Senior Manager , Fleet & Samples Operations oversees the execution...+ Experience with fleet management platforms or sample distribution systems . **Competencies** **Accountability for Results -** Stay focused on… more
- Mass Markets (VA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... (GAAP/IFRS), and audit requirements. + Monitor and improve accounting processes and systems to increase accuracy and efficiency. + Support internal and external… more
- The MITRE Corporation (Mclean, VA)
- … System . + METASYS Environmental Alarm System . + Fire Alarm Systems , both in the Security Operations Center and building Fire Control Rooms. ... to the Physical Security Supervisor and Physical Security Operations Manager . + Inspect the Security Operations Center ...Now Mass Notification System + Public Address System + Emergency 911 Call System… more