- CHS (Clearwater, FL)
- …communicate audit findings with appropriate leadership, with accuracy, and work with the MPS Call Center Manager/Supervisor/ Team Lead and analyze the ... **Overview** ** ** **Claims and Call Auditor ( Call Center QC) - Clearwater, FL** ** ** **Summary** The Claims & Call Auditor audits processed medical… more
- Bosch (Fort Lauderdale, FL)
- …field. + Strong computer skills including MS Office. + 4 years of experience as a Team Lead in Shared Service Center . + Leadership. + Accountability. + ... market rates, Shift Differential Payment **Job Description** The Admin Team Leader of the Customer Service Team ...methods and tools. + Participation in personnel recruitment. + Lead and/or participate in status and planning meetings with… more
- Mass Markets (FL)
- …industry. We are looking for a motivated and results-driven Team Leader to oversee a team of call center agents. This role is essential in ensuring that ... pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Oversee a team of call center agents,...service environment. + Proven experience in a supervisory or team lead role. + Strong understanding of… more
- Bath Planet (Clearwater, FL)
- …want to hear from you! What You'll Do: + Lead , coach, and develop a team of call center agents to achieve performance targets + Monitor daily operations ... We're Hiring: Call Center Manager - Home Improvement...team -building skills + Knowledge of CRM systems and call center software + Excellent communication and… more
- Pearl Interactive Network (Tallahassee, FL)
- …out the best in your teams? **Pearl Interactive Network** is seeking accomplished ** Call Center Supervisors (CCSs)** to join our **Talent Community** in ... Do you lead with empathy, drive performance with purpose, and...met. + Ensure agents understand and comply with all call center objectives, key performance standards, and… more
- Travel + Leisure Co. (Orlando, FL)
- …inspiration into exceptional experiences for millions of travelers worldwide. Job Summary **The Call Transfer Team Lead ** will be responsible for supporting, ... opportunities to visit and tour eligible resort destinations. The Team Lead will serve as a role...Management System Job experience * Minimum of 1 year call center , telemarketing, customer service experience in… more
- CVS Health (Tallahassee, FL)
- …and communicate issues to senior level staff as appropriate * Communicate effectively with team lead and supervisor through huddles, team meetings, cohort ... informs health plans' Medicare Stars quality rating and may lead to better health outcomes. **POSITION SUMMARY:** CVS Health...of experience in retail healthcare, preferably in a high-volume call center + Minimum of one consecutive… more
- Teleperformance USA (North Lauderdale, FL)
- …program planning and daily management supports business and client objectives for multi-site call center operations. Serve as WFM point of contact for assigned ... of TP Security procedures, etc.** + **Responsible for the team 's defined objectives as required by client and internal...other members of management** **Qualifications** + **Minimum 3 years call center experience and 2 years WFM… more
- Mass Markets (Macdill AFB, FL)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... industry. We are hiring an Experienced QA Supervisor to lead our quality assurance efforts across multiple BPO campaigns....of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We… more
- Kyndryl (Tallahassee, FL)
- …time, and enhanced customer satisfaction. **Operational Excellence:** + Achieve individual and team utilization targets + Lead the design of complex engagements ... a Consult Partner,** we are seeking a dynamic and experienced individual to lead strategic sales and consulting engagements focused on transforming Contact Center… more