- Mass Markets (Killeen, TX)
- …for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is ... adherence to corporate policies and procedures Key Responsibilities: + Lead and manage a team of 15-25...organization. REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in… more
- Allied Universal (Richardson, TX)
- …for a replacement who meets the requirements of that post. **SCHEDULES AVAILABLE FOR CALL CENTER REPRESENTATIVE (full time, 40 hours per week):** + **Evening ... full-time positions! Allied Universal(R) is hiring a Service Assurance Center Shift Lead . The Service Assurance ...experience + Knowledge of AUS field operations + Prior call center experience + Scheduling experience **BENEFITS:**… more
- Mass Markets (TX)
- …industry. We are looking for a motivated and results-driven Team Leader to oversee a team of call center agents. This role is essential in ensuring that ... pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Oversee a team of call center agents,...service environment. + Proven experience in a supervisory or team lead role. + Strong understanding of… more
- Mass Markets (Killeen, TX)
- …a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance across our customer service and ... and the health of the account. Key Responsibilities: + Lead and manage 5-10 call center...review and submission + Track and analyze individual and team performance, addressing both strengths and areas for improvement… more
- Mass Markets (Killeen, TX)
- …and posses excellent communication skills, we need your help in managing call center sales agents. While your team operate the phone for a variety of ... practices. + Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously + Drive a culture of accountability,… more
- Mass Markets (Killeen, TX)
- …test. - POSITION RESPONSIBILITIES Key Responsibilities + Lead and mentor a team of call center supervisors overseeing inbound and outbound operations. ... commercial and public sector clients. In this role, you'll lead a team of 5-10 supervisors and...submissions. + Drive revenue and profitability growth within the call center . + Analyze team … more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW CALL CENTER REPRESENTATIVE (FULL-TIME) We are looking for full-time call center representatives to support inbound and outbound ... you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of ... exceptional service, you must be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Pearl Interactive Network (El Paso, TX)
- …out the best in your teams? **Pearl Interactive Network** is seeking accomplished ** Call Center Supervisors (CCSs)** to join our **Talent Community** in ... Do you lead with empathy, drive performance with purpose, and...met. + Ensure agents understand and comply with all call center objectives, key performance standards, and… more
- Mass Markets (Killeen, TX)
- …as a trusted partner in the industry. We are looking for an Experienced Call Center Manager to oversee operations, drive performance, and ensure client ... , ensuring KPIs and SLAs are consistently met. + Lead and mentor supervisors, team leads, and...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more