- BOOZ, ALLEN & HAMILTON, INC. (Arlington, VA)
- …+ Experience with Jira and the Atlassian Suite of tools + Knowledge of call center best practices, including forecasting and scheduling, inbound technical ... Technician The Opportunity: Your combination of people skills and technical expertise makes you the team hero, solving one...the Posting Date. Identity Statement As part of the application process, you are expected to be on camera… more
- Evolent (Richmond, VA)
- … capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... - Required + Ability to communicate clearly with less technical stakeholders to solve problems; ability to translate between...identity verification may be required as part of the application process. This is collected for compliance and security… more
- Amazon (Arlington, VA)
- …within the last 24 months. Preferred Qualifications * Experience in a technical on- call capacity, responding to customer impacting events, mitigating and ... US Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud… more
- Amazon (Stafford, VA)
- …network. The position's responsibilities include capacity scaling support of several data center locations and day to day assistance with capacity management. You ... smooth project execution as directed by Network Scaling Leadership and Technical Program Managers. You will leverage your experience supporting large scale,… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …for overseeing the secure operation, maintenance, enhancement, and performance of the NGD application , ensuring it aligns with the needs of CMS and its stakeholders. ... operations and management of the NGD Customer Relationship Management (CRM) application to support uptime requirements and viability supporting a 24/7/365 schedule.… more
- Highmark Health (Richmond, VA)
- …provides front line staff guidance, ensures effective and efficient delivery of Pharmacy call center services. Serves as first line reviewer in monitoring and ... a level of high efficiency/productivity. + Ensure adherence to call center turn around time requirements associated...and grievances sessions. + Serve as a resource for technical staff. + Other duties as assigned or requested.… more
- Oneida Technical Solutions (Charlottesville, VA)
- …7am-3:30pm with on- call availability to aid in 24/7 support. Oneida Technical Solutions, LLC. is an equal opportunity employer and will consider all qualified ... Vision, 401K w/matching, Paid Time Off (Sick/Vacation) and Holiday Pay Oneida Technical Solutions, LLC (OTS), was founded in 2014 and quickly established itself… more
- CARMAX (Richmond, VA)
- …best practices for change management, security, etc. + This role will have on- call expectations to be available for major incidents and issues that affect your ... + Bachelor's Degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience + Optional for sponsorship… more
- ICF (Reston, VA)
- …+ Experience developing reporting and dashboards in Salesforce + Experience on a call center setup within Salesforce + Excellent presentation skills with the ... to make this happen. **Responsibilities:** + Participating in the full application life cycle: architecture, design, development, testing and deployment + Writing,… more
- Evolent (Richmond, VA)
- … capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... for Initial Clinical Reviewers, offering guidance and expertise to ensure the application of best practices. + Provides clinical rationale for standard and expedited… more