- Fujifilm (Richmond, VA)
- …cases throughout the process of troubleshooting the issue. + Strictly follows the Technical Assistance Center (TAC) escalation process to move cases, in a ... **Position Overview** The Senior Technical Support Engineer, MI - I (Tier 1)...normal business hours, overtime, holidays, and participation in an on- call rotation are required to cover the needs of… more
- Serco (Mclean, VA)
- ….If you require an accommodation with the application process please email: [email protected] or call ... is seeking a Sr. Principal Military Trainer - Program Technical Analyst (PTA) to join our team in McLean,...various program activities. + Interface with the National Simulation Center (NSC), PEO-STRI, and other enterprise stakeholders. + Travel… more
- ADP (Norfolk, VA)
- …for success! To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with ... ADP is hiring a **Lead Technical Support Advisor** to support Workforce Manager in...and Resolve. You will research, troubleshoot, and resolve ADP/client application issues in the areas of system setup, product… more
- Intermountain Health (Richmond, VA)
- …and understands business reporting needs for end users * Participates in on- call and command center responsibilities * Develops and maintains comprehensive ... in additional Epic modules, Ambulatory or ClinDoc + Strong technical proficiency in Epic application build, configuration, and maintenance + Eight (8) year of… more
- Intermountain Health (Richmond, VA)
- …and technical expert requirements. + Administer the Varian Aria application and manage treatment machine settings. + Manage interfaces between Aria and ... Develop and understands business reporting needs for end users * Participates in on- call and command center responsibilities, if applicable * Assists in… more
- Shuvel Digital (VA)
- …networking, database administration, enterprise data management, enterprise architecture, data center operations, application owners, project management, and ... and product solutions, applying knowledge of engineering principles. To provide technical direction and engineering support for projects and infrastructure. Develop… more
- Amazon (Arlington, VA)
- …used by public sector organizations to assess, migrate, and transform the call center experience - Architecting and building large-scale solutions, which ... packaged offerings, and delivering custom solution engagements, specifically focused on call center organization, processes, tooling and integration. - Software… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer… more
- TekSynap (VA)
- …and optimize COTS products used across the organization such as Atlassian Data Center (DC) applications, the IBM DOORS application , and other Enterprise ... of Atlassian Data Center tools are required to have a robust technical foundation in configuring and administering Atlassian Data Center products such as… more
- Amazon (Herndon, VA)
- …escalations across projects and to optimize the commissioning approach for next-generation data center design. At noon, the technical SME team conducts a review ... bold ideas and empowers you to own. The Data Center Capacity Delivery team is looking for an exceptional...a Regional Cx Manager begins with a in-region leadership call to align on critical project status and escalations… more
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