- Mass Markets (Savannah, GA)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- State of Georgia (Rockdale County, GA)
- …the following: Two (2) years of customer experience handling calls from a high-volume call center , Customer Service Center or customer service ... position also requires excellent communication skills to interact with Customer Service Center (CSC), other DDS departments,...making corrections and updates. * Must have some basic technical and programing knowledge * Must have ability to… more
- Deloitte (Atlanta, GA)
- …and reporting dashboards to optimize performance. + Provide ongoing support to contact center staff, addressing technical issues and ensuring effective use of ... to work in a collaborative environment? As an experienced Customer Communications Technology Sr. Genesys Engineer you will have...able to perform independent tasks as well as provide technical guidance to team members, as needed. + Lead… more
- Google (Atlanta, GA)
- …languages: Javascript, Java, Go. + Experience in Agentic Design, especially Chat and Call Center systems, Agents, Search, and GenAI. + Active US Government ... at Google . **Responsibilities:** + Identify and qualify business opportunities and key customer technical issues, developing a strategy to resolve technical … more
- Vontier (Atlanta, GA)
- …+ ASE certification or related trade school degree a plus + 1+ years of call center experience or equivalent experience in dealing with customers + Suggestive ... by a franchise owner. You will also support our national technical education schools for any customer service needs. You will be responsible and driven to… more
- BCA Financial Services, Inc. (Atlanta, GA)
- …front desk, call center , call center representative, remote call center , customer service jobs, contact center , customer service, ... environment, where you can be solution driven, provide exceptional customer service, all while being rewarded and recognized for...call center representative, remote work, virtual call center , work from home, remote work… more
- Mass Markets (Savannah, GA)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... (Not Required) + One (1) year of experience in customer service, technical support, inside sales, back-office,...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Canon USA & Affiliates (Atlanta, GA)
- …identification and logistics delivery expertise to support Customer Engineers in a call center environment. Technical expertise is critical in that the ... + Work with the Technical Support Group, Customer Engineers, and the National Repair Center ...+ 2 years Experience in a service parts or technical call center environment. +… more
- Carrington (Atlanta, GA)
- …for planning, forecasting, managing, monitoring, reporting, and resource management within Carrington's call center and dialer operations. Focus on the use of ... computer software packages is preferred. + Working knowledge of call center technologies and processes including delinquency...BI Reporting solutions. + Two (2) plus years related technical or contact center experience, with automated… more
- State of Georgia (Fulton County, GA)
- …training and experience in sales or customer service positions are a plus. Call center background with strong customer service orientation. Ability to ... in all areas and functions that pertain to the customer service department, the toll operations center ...trainer must demonstrate the ability and knowledge to perform call quality monitoring. 2. The trainer must demonstrate the… more