- Conduent (PA)
- …of a culture where individuality is noticed and valued every day. **Remote - Call Center Customer Service Representative** **Medicaid Member Support - Tier ... apply for the program over the telephone. + Maintain technical and program policy proficiency in the Iowa Family...of program requirements. **Requirements** + Basic understanding of a call center environment in a customer… more
- Merck (North Wales, PA)
- …and CRM experience **Required Skills:** Accountability, Accountability, Adaptability, Call Center Architecture, Change Management, Communication, Communication ... **Job Description** The Customer Service Center (CSC) team has...in cross-functional leadership and teamwork + Strong analytical and technical skills **Preferred Experience and Skills:** + Field Sales… more
- The Cigna Group (Philadelphia, PA)
- …Product Management for Call Routing and IVR, you'll drive innovation in customer engagement platforms, making it easier for millions to access care. Join us to ... difference. **Responsibilities** + Champion human-centered design by creating IVR and call routing experiences that are simple, accessible and personalized. + Align… more
- ZOLL Medical Corporation (Pittsburgh, PA)
- …effectively, and prioritize tasks in a dynamic, fast-paced patient contact/ call center environment. . Works closely with Customer Support and Field Personnel ... place to build your career. Job purpose The Product Technical Support Specialist - Tier 1 plays a critical...of patients. . Document and maintain comprehensive records of customer interactions for future reference and continuous improvement. .… more
- Amazon (Fairless Hills, PA)
- …computer science, engineering, mathematics or equivalent - 2+ years of operations and on- call support for data center facilities, mission critical plants, or ... and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are… more
- University of Pennsylvania (Philadelphia, PA)
- …and troubleshooting is essential. + Customer Service & Communication: Experience in a customer service call center is a plus. Must have strong ... variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers...Posted Job Title OCC Shift Supervisor - Operations Control Center Job Profile Title Supervisor, Control Center … more
- Amazon (Berwick, PA)
- …- 2+ years of people management experience - 2+ years of operations and on- call support for data center facilities, mission critical plants, or production ... successful candidate will be operationally responsible for a Data Center . Some high-level responsibilities include: - Prioritize and assign...Manage Large Scale Events (outages) and act as the call leader - Manage and improve the work-flows and… more
- University of Pennsylvania (Philadelphia, PA)
- …in the areas of registration, billing, and financial aid in a call center environment utilizing various software systems and technical programs. The One Stop ... variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers...Posted Job Title One Stop Counselor - Student Services Center , Division of Finance Job Profile Title Coordinator B… more
- Carnegie Mellon University (Pittsburgh, PA)
- …see Faculty Careers. (https://www.cmu.edu/faculty-office/faculty-recruitment/faculty-careers.html) For technical assistance, email HR Services (###@andrew.cmu.edu) ... The Student Academic Success Center team focuses on creating spaces for students...work. **_You should demonstrate:_** + Exceptional organizational, communication, and customer service skills, with a focus on delivering responsive… more
- Amazon (Fairless Hills, PA)
- …sites as required by business needs. A day in the life Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a ... the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services...breadth of knowledge while they: * Take ownership of technical issues brought by their customer base,… more