- ZOLL Medical Corporation (Pittsburgh, PA)
- …effectively, and prioritize tasks in a dynamic, fast-paced patient contact/ call center environment. . Works closely with Customer Support and Field Personnel ... place to build your career. Job purpose The Product Technical Support Specialist - Tier 1 plays a critical...of patients. . Document and maintain comprehensive records of customer interactions for future reference and continuous improvement. .… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + ... environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree… more
- University of Pennsylvania (Philadelphia, PA)
- …and troubleshooting is essential. + Customer Service & Communication: Experience in a customer service call center is a plus. Must have strong ... variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers...Posted Job Title OCC Shift Supervisor - Operations Control Center Job Profile Title Supervisor, Control Center … more
- University of Pennsylvania (Philadelphia, PA)
- …in the areas of registration, billing, and financial aid in a call center environment utilizing various software systems and technical programs. The One Stop ... variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers...Posted Job Title One Stop Counselor - Student Services Center , Division of Finance Job Profile Title Coordinator B… more
- Zoom (Harrisburg, PA)
- …projects + Optimizing contact center technologies to improve efficiency and customer experience + Troubleshooting and resolving technical issues related to ... and functionality of technologies. Responsibilities + Designing and implementing contact center solutions to meet business requirements and customer needs… more
- Amazon (Berwick, PA)
- …and onboard new team members A day in the life As a Data Center Technician professional, you have industry-leading technical abilities and demonstrate a breadth ... of knowledge while you: * Take ownership of technical issues brought by their customer base,...Qualifications - 1+ years of relevant experience in data center operations, IT support, or a similar technical… more
- Humana (Harrisburg, PA)
- …and develop architecture solutions and blueprints for the customer experience center platform solutions + Lead and govern technical solutions meeting ... of Nuance IVA, Voice of the Consumer Survey, Guidance Center Video Kiosk, as well as InMoment market research....ensure designs are being followed by team and provide technical advice. As we look to migrate and modernize… more
- Amazon (Berwick, PA)
- …development of other team members. A day in the life Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a ... Description Amazon Web Services (AWS) is seeking Data Center Technicians to support our customers in multiple...breadth of knowledge: * Take ownership of technical issues brought by their customer base,… more
- Dart Container (Leola, PA)
- Process Engineer - Paper Center of Excellence Apply now " Date: Aug 8, 2025 Location: Leola, PA, US Company: Dart Container Are you ready to bring your expertise to ... PA, will soon be home to Dart's new paper plate manufacturing Center of Excellence! This industry-leading facility will be an efficient manufacturing powerhouse,… more
- Constellation (Kennett Square, PA)
- …and perform feasibility analysis on potential changes related to IT Operations Center . Provide technical expertise for maintaining performance and reliability of ... with ITIL service management practices + Familiarity with Network Operation Center practices **Interpersonal skills:** + Strong customer service skills… more