- Mass Markets (TX)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... a trusted partner in the industry. This position supports customer service, technical support, and customer...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Humana (Austin, TX)
- …and develop architecture solutions and blueprints for the customer experience center platform solutions + Lead and govern technical solutions meeting ... of Nuance IVA, Voice of the Consumer Survey, Guidance Center Video Kiosk, as well as InMoment market research....ensure designs are being followed by team and provide technical advice. As we look to migrate and modernize… more
- Baylor Scott & White Health (Plano, TX)
- …clinic administrative and provider staff. **Key Success Factors** + Full proficiency in a call center or customer service setting. Knowledge of customer ... vary based on position type and/or level **Job Summary** The Contact Center Specialist 2, under moderate supervision, handles routine and escalated calls, emails,… more
- Constellation (Houston, TX)
- …and perform feasibility analysis on potential changes related to IT Operations Center . Provide technical expertise for maintaining performance and reliability of ... with ITIL service management practices + Familiarity with Network Operation Center practices **Interpersonal skills:** + Strong customer service skills… more
- CyrusOne (San Antonio, TX)
- The Senior Data Center Capacity Engineer at CyrusOne is a critical and strategic role responsible for the precise management, optimization, and monetization of our ... data center 's core resources: space, power, and cooling. Leveraging our...upgrades, providing critical capacity insights + Act as a technical resource for capacity-related issues, providing expert guidance and… more
- Houston Methodist (Houston, TX)
- …(IT) Infrastructure server and storage solutions. Ensures efficient and effective customer service delivery to internal and external customers. Oversees server and ... according to skill set and development of staff. + Communicates effectively to technical and non- technical audiences. Uses appropriate skill level language to… more
- MD Anderson Cancer Center (Houston, TX)
- …team and essential commitment to show up to 1MC. *MISSION STATEMENT*: MD Anderson Cancer Center The mission of The University of Texas MD Anderson Cancer Center ... and caregivers (hereto for clients) after they have visited the MD Anderson Cancer Center . These programs support our patients' need for access to care evenings and… more
- Houston Methodist (Houston, TX)
- …Houston Methodist, the Project Specialist position provides analytical and specialized technical support to department management as well as basic financial tracking ... scheduled milestones. The performing and visual arts are central to the Center for Performing Arts Medicine's (CPAM) work, fostering humanistic care and… more
- Mass Markets (Dallas, TX)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Baylor Scott & White Health (College Station, TX)
- …to clinic administrative and provider staff. **Key Success Factors** + Experience in a call center , customer service, or healthcare setting is preferred. ... help for product and service requests. This may include technical help, answering questions, registering new patients, and scheduling...service values and practices is preferred. + Knowledge of call center telephony and technology preferred. +… more