- HCA Healthcare (Dulles, VA)
- …Jump-start your career as a Radiology Technician today with StoneSprings Hospital Center . **Benefits** StoneSprings Hospital Center offers a total rewards ... Supports responsible staffing decisions (cancels, places staff on hold/on call , calls in on hold/on call staff...cognizant of age specific, cultural and physical needs of customer in providing service. V. Communications/ Customer Service… more
- CACI International (Springfield, VA)
- …prioritize incidents. - Support in times of high call volume, first-level technical support in a 24x7 world-class service center , responding to inbound ... complex or critical issues to Tier 2 or appropriate technical teams. More About the Role: - Ensure that...infrastructure is maintained at an optimal level to satisfy customer mission needs. - Monitor, recognize, evaluate, and correlate… more
- NTT America, Inc. (Ashburn, VA)
- …hands and fingers to operate any required computer keyboard, mouse, and other technical instruments. **WORK CONDITIONS** + Typical data center work environment ... of what is possible. We are renowned for our technical excellence and leading innovations, and for making a...belong and thrive. **Your day at NTT DATA** Provide customer service, troubleshooting, as well as incident escalation for… more
- Otsuka America Pharmaceutical Inc. (Richmond, VA)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... the pharmaceutical, biotech, or healthcare industry, preferred. + Deep understanding and technical platform knowledge to execute a seamless customer experience.… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …* 8+ years in business analysis, with at least 3 years in Medicare call center environments. * Strong understanding of Medicare policies, claims processing, and ... **Lead Business Analyst** **Category:** Business Analysis (functional and technical ) **Main location:** United States, Virginia, Fairfax **Alternate Location(s):**… more
- CACI International (Norfolk, VA)
- …operations in conjunction with database administrators, system administrators, and data center personnel + Ensure production schedules are met across multiple ... support and system output delivery + Supervise staff operations across multiple technical disciplines + Coordinate operations across legacy and modern systems +… more
- Shuvel Digital (Vienna, VA)
- …+ Desired - 3+ years of Tier 1 support and capabilities or similar + Desired - Call Center or front-line customer support experience + Desired - Knowledge of ... for Enterprise Technology Services (ETS), where we strive to resolve customer incidents, answer questions, and assist with submitting Service Catalog Requests… more
- Evolent (Richmond, VA)
- … capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... by our clients. You will collaborate closely with other Application Analysts, Technical Analysts, Development teams, and the Account Management team to ensure our… more
- HCA Healthcare (Dulles, VA)
- …Jump-start your career as an Ultrasound Tech today with StoneSprings Hospital Center . **Benefits** StoneSprings Hospital Center offers a total rewards package ... Supports responsible staffing decisions (cancels, places staff on hold/on call , calls in on hold/on call staff...cognizant of age specific, cultural and physical needs of customer in providing service. + Maintains confidentiality of all… more
- Pearl Interactive Network (Richmond, VA)
- …maintain systems for capturing, analyzing, and reporting quality measures related to call handling, customer interactions, and service outcomes. + **Reporting & ... to help monitor, evaluate, and enhance performance across our contact center operations. The **Quality Assurance Analyst (QAA)** is responsible for ensuring… more